Solution Architect – Monitoring- ITSM | Inter IKEA Technology Services AB

Ready to build a better tomorrow with us? At Inter IKEA Technology Services, we're on a mission to lay the digital foundation for our global franchise and make life easier for the many people. Our monitoring capabilities are a critical piece of the puzzle, and we're searching for someone who can help us make them professional, modern, and truly impactful. With your wealth of experience across various tools and technologies, you could be the one leading the charge for a brighter future. 

We are seeking someone to start our journey in building professional and modern monitoring capabilities, making it a part of our shared digital foundation. This is your chance to contribute to creating a better everyday life for many people by ensuring efficient and user-centric delivery of IT services across IKEA. 

If you have a breadth of experience with various tools and technologies in monitoring capabilities, you may be the one to lead solution architecture activities. Take ownership of creating, revising, and implementing architecture that supports our enterprise architecture. 

In this role, you will have the opportunity to: 
Shape ideas, in close collaboration with relevant internal and external stakeholders, into concrete, robust, and appropriate monitoring solution architecture. 
Ensure that the solution architecture reflects customer and co-worker experience, time to market, sharing and collaboration, functional, technical, operational, security, financial, social, and environmental considerations. 
Ensure that the solution architecture and roadmaps comply with relevant policies, principles, rules, and standards and align with agreed IT landscape architectures, its vision, and goals and transition roadmaps. 
Ensure that the agreed solution architectures and transition roadmaps guide the scoping of business initiatives, low-level design, and implementation of solutions. 
Participate in technology identification and selection. 
Work actively in proof-of-concept activities to validate technology and products match requirements and architecture designs. 


This is a full-time role (40 hours per week) based in Malmö, Sweden or Delft, Netherlands. At IKEA we believe that we’re better when we’re physically together for collaboration, dialogues, and conversations. We believe in the power of human interactions; the informal chats, the energy, belonging and creativity generated by people being in the same place. Our approach is that we spend most of our time in the IKEA workplace and with flexibility to work from home when relevant.  

You will report to our Monitoring Services Team Manager and work closely with stakeholders across Inter IKEA Group digital to lead towards uniformity and commonality.   

We want to understand the why! Please send your application with a CV and motivation letter in English and tell us why you would be a good fit.   

The closing date to apply for this role is the 21st February 23.  

IKEA Shared Data & Technology builds up, delivers, serves and supports shared data and technology for the IKEA value chain. Together we build a digital foundation to enable our core business partners and franchisees to work more efficiently and create a rewarding customer experience in an omnichannel world.