Solution Expert

We believe in the importance of diversity, equity, and inclusiveness to make us a stronger and better organization. The motivation and passion to support our customers set us apart from others. Our company culture is how we interact with each other, with our customers and society as a whole. It is the foundation on which everything else is built. We embrace new ideas and challenge the status quo – innovation is driven by a willingness to change to stay ahead and find smart ways to create new solutions. Relationships built on trust with our customers, dealers, and colleagues set the standard – our people make the difference every day.


With Volvo Financial Services you will be part of a global and diverse team of highly skilled professionals to provide expert financial services and solutions to customers and dealers in support of the Volvo Group’s sales. We work with passion, we trust each other, and we embrace change to stay ahead. We make our customers win.


Digital and IT is the engine of the VFS business, and we continue on our strategic journey to further improve performance and to deliver the best customer experience in the industry. In this exciting environment, we are focused on Digital Innovation to meet the demands or our customers in an increasingly digitalized world.


As a Solution Expert, you will work with, and be the expert in, multiple compliance solutions used across multiple markets in VFS. You will work to fully understand the functionality and capabilities of the systems they support, applying this expertise in working closely with stakeholders to ensure business results are achieved by getting the most from these systems.
The Solution Expert will be an experienced analyst dedicated to designing and implementing Sales / Risk / AML functionalities for financial services companies. A good understanding of Risk (decision engines and risk scoring), Origination (quoting and credit approval) and AML (screening and UBO) solutions will be a key factor for success due to the frequent interaction with these areas. One of the key deliverables in this role will be the definition, building and implementation of a new AML module, followed by the subsequent maintenance and support of the tool going forward.
Additionally, the Solution Expert will be a strong communicator at all levels of the organization, able to communicate complex information in a user-friendly way and able to work and communicate cross-culturally.
You will report to the Solution Manager Global Solutions, VFS Digital & IT – HQ. The following locations are possible: Sweden (Gothenburg) & Poland (Warsaw or Wroclaw).


DUTIES/RESPONSIBILITIES
Works to understand full solution capability and functionality, becoming a true expert
Interacts closely with business stakeholders, across multiple departments and countries
Analyzes business requirements to understand and propose solutions in line with system capabilities
Supports the solution development process by providing business and technical best practices and identifying functionalities necessary to cover business needs
Supports release management, ensuring proper communication and full testing of changes
Validates the functional and technical specifications and test cases
Recommends metrics to measure the performance of the solutions in run-time
Identifies opportunities for solution improvement
Provides business expertise and knowledge in simple or complex process flows and mapping with applications, group of applications, or applications sub-portfolios
Supports project team with the implementation of solutions

EDUCATION AND PROFESSIONAL EXPERIENCE
Bachelor’s degree or specialized diploma in Economics and/or Computer Science preferred
5+ years experience working as analyst in IT projects for financial services companies
3+ years experience designing Sales / Risk / AML solutions for financial services companies
Ideally will have experience working with multiple solutions across multiple countries
Knowledge of European AML Regulation and directives is a plus
Experience working with external data providers (ex: sanction lists, credit bureaus, etc.) is a plus
Experience with decomposing complex IT systems into re-usable components is a plus

COMPETENCIES AND SKILLS
Essential
Expert in Sales / Risk / AML solutions for financial services companies
Able to learn local compliance rules of a new market and adjust system to support them
Able to understand business needs and translate into effective actions
Strong communicator – at all levels of the organization and cross-culturally
Able to effectively challenge business stakeholders thinking in a positive and constructive way and make suggestions
Proactive, driven with high perseverance
Strong problem-solving skills, identifying, structuring, monitoring, and delivering results
Strong planning and analytical skills
Strong interpersonal skills, building and maintaining strong relationships with stakeholders
Advanced level of English (oral/written).
Additional European language(s) is desirable
Ability to travel internationally

Desirable
A good understanding of the VFS business and processes
Experience in, or understanding of, the asset finance industry
Project management experience in the Financial Services industry
Experience of working multi-nationally across the globe