Solution Owner, Solution Area Order & Delivery

Solution Owner, Solution Area Order & Delivery, IKEA Business Solutions Range & Supply

The IKEA vision is to create a better everyday life for the many people - our customers,
co-workers and suppliers.

IKEA is on an exciting growth journey becoming more accessible to the many people. We are investing heavily to develop and digitalize IKEA into the future. IKEA Business Solutions will support this journey by delivering expertise in business development while safeguarding running business. This way we empower our co-workers, customers and suppliers with the right solutions to optimise the customer experience and contribute to a growing IKEA.

With business solutions we mean the tools we use to run and develop our business supported by information technology.

The Business Solutions agenda is driven and prioritised in the process dimension and the role of Business Solutions Range & Supply is to:
-deliver competence to support and develop business solutions
-have an end to end accountability for solutions, enhancements and projects
-manage one agreed and steered business solutions agenda in Range & Supply

The organization consists of 8 Solution Areas that support and mirror the Range & Supply processes as part of the IKEA Ways of Working-map, including a number of staff functions such as Architecture, Business Development, Business Navigation, HR/Competence and Communication.

Now we are looking for a Solution Owner within Solution Area Order & Delivery in Business Solutions Range & Supply. Solution Areas are the core of Business Solutions Range & Supply and where we manage running business & business development with an information technology dependency. Solution Areas are designed to support process and competence matrixes with dedicated Solution Ownership, Learning & Communication, Architecture and Business Analysis.

The scope of the team is all Order service related solutions. You will be a part of creating an exciting development agenda for the Free Range area. You will do this by working together with our IT suppliers and other functions in the IKEA family (e.g. Information Security, Local IT, Information management) and the Order Team.

Is this your next challenge?
To be successful in this role you need to have:
-A solid knowledge of end to end Solution Management.
-A sloid knowledge of Service Management.
-A deep understanding and knowledge of the concepts within the business context of the Solution Area
-A solid knowledge of the current and target IKEA Business Solutions landscape

You are passionate about IKEA, our vision, business idea and values and you have a constant desire
IKEA offers an exciting and empowering work environment in a global marketplace. And as the world?s leader at life at home, you have exceptional opportunities to grow and develop together with us.

The preferred position is based in Älmhult, and will require occasional travel within Europe, to US and India.

We have a preferred candidate in this recruitment but welcome more applicants to apply.

Send your application in English.