Solution Specialist | Learning

You see things a little differently. So do we! Are you ready to to grow? Come see things a little differently with us 

About Inter IKEA Systems B.V. (Core Business Franchise)  

Inter IKEA Systems B.V. owns the IKEA Concept and is the worldwide IKEA franchisor. We are responsible for the IKEA strategic framework, ensuring the IKEA Concept is updated, relevant, implemented and followed-up – together with all IKEA trademark users.  

An important part of our success is our unique culture and open working environment. Together, we create a workplace where everyone feels free to be themselves – to experiment, try new ways, and dare to ask, “What if…?” We believe in everyday personal growth and offer the opportunity to develop your career globally. Read more about us at: franchisor.IKEA.com. 

About us  

These are exciting times for IKEA. We are transforming into an omni-channel home furnishing retailer. We want to give all our co-workers the knowledge and skills to apply our unique concept in their daily work. For this to happen, we need an ecosystem which offers a great experience and supports life-long learning in all our spaces. We call it learning in the business. We believe that competent co-workers and a healthy IKEA culture bring better business. 

To turn that ambition into reality, we bring competent people together in empowered product teams. One of these teams has the assignment to create and offer services for a vivid infrastructure that enables an impactful learning experience.

We are looking for a solution specialist to this team. Are you up for a challenge in a volatile, uncertain, complex and ambiguous reality? 

About the role 

The solution specialist within the area of learning drives the solution operation in a global network, improving and amplifying the co-worker experience. These learning experiences happen in a knowledge-and-learning infrastructure that combines both physical and digital spaces. The solution specialist facilitates a cross collaborative network and secures the competence and communication flows in the network. The solution specialist leads and proposes development requests based on input from the network, and validates new features and user experience improvements. The solution specialist leads the development and implementation of common ways of working enabling great user experiences across the IKEA franchise system. The solution specialist contributes to the learning movement we are in by providing facts on usage, performance and business impact of the IKEA unique learning offer and its ecosystem. The solution specialist builds and maintains trustful relationships with stakeholders, business partners, franchisees and colleagues. The solution specialist has communication skills like active listening and the ability to communicate complex issues in a clear, inspiring way, with down to earth simple tone of voice. 
Inter IKEA Systems offers an exciting work environment in a global marketplace with exceptional opportunities to grow and develop together with us. You will be part of a flexible, values-driven and open organization and get the opportunity to work with a fantastic brand! This is a full-time position based in Malmö, in Sweden. You will report to the Customer Meeting Points Manager.

Please send your application – CV and letter of motivation – in English by Nov 7th  2021. We are continuously interviewing candidates for this role, so don't hesitate to submit your application. 

 
You report to the IKEA People & Culture Solution Manager.  

This is a fixed term for approximately  a year, full-time position (40 hours per week), located in Delft, the Netherlands or Älmhult Sweden. Some travel may be required (after the COVID-19 restrictions and terms are clear).  

Please send your application before 7 November 2021. A behavioral assessment will be part of the recruitment process. We will assess and interview candidates continuously as the applications come in and the position could be filled before 7 November. 

Please answer the following questions in your application: 
What makes you the right candidate? 
Why do you want to work with IKEA? 
What do you need to perform at your best? 
We are more than happy to answer your questions! Feel free to connect with the People & Culture HR Generalist Ingmarie Olsen (Ingmarie.olsen@inter.ikea.com) or the recruiting manager Ino Paap (ino.paap@inter.ikea.com).