Solutions Engineer - LATAM

It’s an exciting time to work at Hive Streaming! We have grown significantly over the last few years and now rank among the top SaaS companies in the Nordics. In 2021, Microsoft selected Hive to become the recipient of its prestigious ISV of the Year award.

In these turbulent times, great employee video communication is crucial for enterprise companies to create engagement and alignment to survive and succeed. At Hive Streaming we are proud to offer an industry-leading solution to this demand. We help Fortune 500 customers analyze, secure, and optimize their video experience on a daily basis.

Hive and Sustainable Growth

We have been a hypergrowth company for long - more than doubling our revenue every year. For the next phase of our journey, we want to continue that growth by financing it ourselves. By the end of 2022, we will be able to drive additional growth without the need for external capital. This is an exciting thing!

We want to grow sustainably when it comes to revenue, when it comes to our people and our customers; they are what truly makes us succeed.

To help our customers to grow sustainably, we will help them by creating alignment and engagement of their employees. We will help them to reduce their carbon footprint through less travel and by increasing the lifespan of their existing infrastructure. All this is at the core of our product, the Hive Video Experience Platform.

We are now looking for a Spanish-speaking Solution Engineer! You could be based somewhere in the South America or Latin American region, working fully remote from your hometown. You will report to Head of Solution Engineering AMERICAS based in the US 🇺🇸

Why Hive?
Because of the innovation, no one has done this before as Hive does. Every day is yet another innovation. I wake up and I'm thinking" Okay Stefanos, today I'm going to discover something new". That is why I work at Hive!" Stefanos Antaris, Machine Learning Engineer * AKA the smartest person you'll ever know).

The Perks of Working At Hive

🏼 Have it your way! Flexibility is everyone's way at Hive! We use Microsoft Teams to collaborate, we have digital kick-off's and provide you opportunities to work either remotely or in a hybrid setting.

Without you = no Hive? We are a fast-paced, global (over 35 nationalities among our 100 co-workers around the globe) scale-up company that empowers every single coworker. Everyone is unique and important for our growth. You will play an important role in the company’s future success.

🏽‍♀️ Flexibility (cannot say it enough)... We have flexible working hours to encourage work-life balance.

Contribution to innovation and a better world! Hive helps enterprises to communicate through video instead of flying people in from across the globe, which means Hive employees directly contribute to a greener world!

The boring but most important... salaries are good, insurance is good, awesome health benefits (but we hope you stay healthy)!

What is the Hive Solution Engineering Team?
The Hive Solution Engineering (SE) team is our technical team working tightly with Hive Sales team, primarily focused on winning new opportunities, but also upsells and sometimes renewals. The SE team has the comprehensive product knowledge, deep enterprise networking skills and supports Sales and Customers with high responsiveness. They are a trusted adviser in Video Delivery and Video Experience. You will be part of a growing Global Solution Engineering team with members based in the U.S., Stockholm, Zürich, London, Paris...

Working as a Solution Engineer

You will have the important role of evangelizing, explaining & demonstrating the Hive Streaming service for customers in the Americas. You’ll work directly with customers, but also the best Enterprise Video Platforms in the market, to use the Hive Streaming service with a video platform; such as Microsoft Stream & Teams, Kaltura, Notified, PGI, Meta Workplace, Webinar.net, and more.

You will...

- Deliver technical sales presentations and pre-sales support alongside Hive AEs

- Work hands-on with prospects and customers to deliver strategic solution demonstrations, presentations, and best practices that showcase functional capabilities, competitive advantages, and business benefits of the Hive solutions throughout the sales cycle, from demo to proof of concept to design and implementation.

- Articulate Hive's service requirements, including networking, endpoint requirements and provide product feedback

- Contribute on RFI, RFP and security questionnaires
- Be a driver of change to create a better experience for our customer



Who you are…

- Understand Sales from a technical solution viewpoint, is a self-starter but works collaboratively to drive opportunities forward.
- Know enterprise architecture & networking, including routing, firewalls, VPNs, Wi-Fi and InfoSec policy

- You’re known for being a “team player.” We just can’t emphasize this enough.
- You have domain knowledge within video streaming technology: from HDS to HLS to MPEG-DASH, IP Multicast, & more and are familiar with the end-to-end video streaming workflow from encoding to distribution
- Feel comfortable talking with all levels of customer teams from individual contributors to C-level executives using language that appropriately translates complex technical and business information.

This role is primarily for a Spanish speaking candidate who also speaks fluent English, any extra languages (for example Portuguese) would be a big plus!


The perfect match will be...

- 2+ years of experience in Network Architecture or Network Engineering
- Experience from working in a SaaS or PaaS company
- A good communicator, seeking first to understand and then to be understood
- An initiator, who champions new initiatives within and beyond the scope of own job and seeks out new work challenges
- A curious learner and entrepreneur that will challenge the status quo, and seeks new perspectives and ideas to stimulate innovation
- Experience in Customer interaction from Support or similar roles
- Structured and a good planner, producing short and long-term plans that are comprehensive and realistic
- Believes in the strength of being a team player


You are aligned with our Core Values; customer-centricity, innovation, empowerment

We looking forward to your application!


Other information

- Employment: Full-time
- Start: As agreed/Position available now
- Salary and benefit: Competitive


LI-SA