SONOS TEAM LEAD / PROGRAM MANAGER

Workshop – The consumer experience agency is the largest and leading retail agency in the Nordics. We help some of the world’s largest brands to provide their consumers with a world class shopping experience. We do this via our offering, “A unique combination of strategic, creative, and tactical services”. We run our business across the entire of Northern Europe with offices across the Nordics, Benelux and Paris. Workshop has a turnover of ca 250MSEK and have several years been awarded as a Gassell company. With over 250 employees throughout our countries our strong culture of having a passion for retail, diversity, and comradery is going viral!

WorkShop is now looking for a team lead and program manager for Sonos. We are looking for someone with a passion for retail, people, and digital training, with experience in initiating and running digital training solutions and events.

Our engagement program is a fully integrated solution for POS checks, store compliance, Training, personal development, Store demo, merchandising and making sure Sonos entire community feels included. We drive retention and continuous engagement throughout the year and make sure every individual feels valued and appreciated to represent Sonos in the best possible way.

You will work together with the rest of our advocacy team and the Nordic Sonos team to help drive engagement for our clients in our digitally led program. 

Job Description
As our Engagement program manager, you will be the central point of contact for the Nordic Sonos team as well as global stake holders. This is a critical role for ensuring that key Sonos strategy, objectives and messaging is passed through to retailers and reported back with constant feedback and development.  

You are responsible for creating and activating digital and physical trainings and events in the retail environment through a digitally led strategy. You will have support from both Sonos and the engagement team at Workshop to execute and create content for the retail staff to take part of. Activations can consist of physical events or trainings in store environments or other locations as well as digital and virtual live trainings either in the platform or through other platforms.   

We believe that the right person for this role has:


• Online social community management experience
• Previous experience of training content creation and implementation in retail
• Knowledge of running and developing an ambassador incentive program 
• Previous experience in retail environment or key electronics retailers 
• Experience in running POS, fixtures and store compliance through a digital platform and support 
• Analysing business performance to strategically take decisions on activations, experiences and content to drive sales and advocacy performance.
• Experience in leading a team for field visits and events with digital presence 
• Willing to travel between head office locations and with the field team.

Desirable knowledge and experience:


• Strong interest in technology
• Knowledge of running and developing an ambassador / advocacy incentive program
• Consumer electronics experience
• Fluent in one of the Nordic languages and English
• Brand marketing experience
• Experience in creating and executing events and trainings
• Experience in group training

WorkShop offers you an exciting job in an international and dynamic organization where there is a short time gap from idea to action. Would you like to join us? 

Start: As soon as possible or according to agreement
Working hours: Full time 
Employment: Ongoing with an initial probation period 
Work place: Home Based or Stockholm office

We are looking forward to hearing from you! Selection and interview process is ongoing; therefore please apply as soon as possible. We don't accept applications on email. Last application day is 30th of June.

 


Learn more about our company at work-shop.com and follow us on social media! Facebook and LinkedIn: WorkShop The Retail Agency. Instagram: @workshopretail