Spanish and Italian speaking Support Representative

Zinzino is a global D2C company from Scandinavia specializing in biomarker-based, personalized nutrition and health tech. Founded in 2005, it is a public limited company with its shares listed on Nasdaq First North Premier Growth Market. Their test-based, scientifically proven nutritional supplements are currently available on 97 markets across the world. Zinzino owns the Norwegian research and production units BioActive Foods AS and Faun Pharma AS. The company headquarters is in Gothenburg, Sweden with additional offices in Finland, Latvia, Norway, USA, Australia, Hong Kong, Malaysia and India.

Do you speak Spanish and Italian? Do want to work with us?

Zinzino is the pioneer of test-based, personalized nutrition within the wellness industry on a mission to bring the world back in balance. We inspire health and wealth for our customers, family and friends.

Zinzino is growing rapidly, and we need to further strengthen our organization and are now seeking a Spanish and Italian speaking Support Representative to our Support department.

We are currently looking for someone that is passionate about customer service and want to make a difference for our customers and partners. We want a person that will go above and beyond to assist our customers and partners with their enquiries whilst maintaining a positive attitude. Zinzino’s overarching vision is to inspire change in life. We want to disseminate this philosophy to as many people as we can, giving them high quality products to improve their health.

About the role

Zinzino stands for personal, familiar contacts between Partners and customer. Your task will include

• Telephone and email support to the company's Spanish and Italian partners and customers. When necessary, also help supporting other European countries.
• Administrative tasks such as database management and invoice cases.
• Registration, deviation handling and follow-up work.
• Handling of complaints.

This is where you fit in!

We are looking for our next Customer Service superstar to join our team at the Head Office in Västra Frölunda, Gothenburg. We offer you good training in all our products and different admin systems, however as prerequisites we ask from you:

Criteria:

• Fluent Spanish, Italian and English speaking and writing
• Other language knowledge is meritorious.
• Utilize strong communication skills to solve any problems that may arise
• A can-do attitude
• Always keep smiling!

Desired qualifications and experience:

• Proven records of at least one year of successful Customer Service and/or support.

Workplace & culture
Working at Zinzino means being part of a fast-growing health and wellness company with a global footprint which gives a truly international environment. You will be part of a fun, skilled & highly motivated team that brings great experience together learning from what we do and continue to improve.

Additional information

Full-time position (office hours), start as soon as possible.
Placement: Västra Frölunda, Gothenburg (not remote)
Please send your application no later than 21st of December. We will however continuously invite suitable candidates to job interviews, so don’t wait, send your application already today!

Let us get together and inspire change in life!