Spanish speaking Customer Service Specialist

Do you have a strong interest in customer service and has a good knowledge in Spanish? We are seeking a Customer Service Specialist to handle the complete order fulfilment process in the defined region. The support of our customer is characterized by development and change, and to put quality before quantity. Are you a positive, outgoing team player that is flexible and unafraid to take on new challenges? We are looking forward to your application! Don't miss this opportunity - apply today!

OM TJÄNSTEN
In the role of Customer Service Specialist, you will be the first point of contact for customers who needs support. As Custumer Support, you work independently to receive and resolve cases from start to finish, while you have colleagues and a large knowledge database to take help from. You will be part of a team that collaborates and helps each other and that globally supports customers with all sorts of related issues. It´s possibility to work remote approx. 1-2 days a week.

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As consultant at Academic Work, you are offered a great opportunity to grow as a professional, extend your network and establish valuable contacts for the future. Read more about our offer.

ARBETSUPPGIFTER
- Handle the complete order fulfilment process in the defined region.
- Order administration and customer management, from request to invoice
- Ensure that the current delivery service offer to our customers is met.
- Provide excellent customer service and communication to customers in writing, on the phone and in person.

VI SÖKER DIG SOM
- Fluent in English, both spoken and written is a requirement. Good knowledge in Spanish, both spoken and written is a merit. Additional language skills as Swedish are an advantage.
- Bachelor’s degree, vocational training or equivalent work experience.
- 1-3 years’ experience in customer service, logistics, or supply chain management.
- A knowledge of logistics, supply chain and international trade is highly desired.
- Good computer skills and experience of working in different IT systems.
- Outstanding customer service skills.

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Personal skills:


* Good communication skills.
* Good at prioritizing different tasks.
* A structured way of working.
* A team player.
* Good problem-solving skill.


Are you a positive, outgoing team player that is flexible and unafraid to take on new challenges? We are looking forward to your application!

Additional information


* Start: Immediately
* Omfattning: Fulltime, 3-6 month
* Placering: Norrköping
* Contact information: This recruitment process is conducted by Academic Work. It is a request from our client that all questions regarding the position are handled byAcademic Work.


Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.