Sr. Business Analyst - Assisted Sales

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

What do we offer?
Volvo Cars is on an ambitious journey to re-define the customer experience related to car usage and ownership. Combining digital technologies and innovative services, we are committed to offer the most personal solutions in mobility. While Volvo Cars is pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in online sales.
We are building up Volvo Cars online sales capabilities and driving the shift towards a D2C business model. Our aim is clear – to provide customers with modern, flexible and hassle-free ways to own a car, whether through a Care by Volvo subscription, lease, loan or cash. By that, shaping the future of the automotive industry. With such high ambitions, Volvo Cars is undergoing a radical transformation in the way we design, build, and improve our digital products and offers. Our Online Platform unit continues to grow, and is looking for customer-obsessed, relentless individuals who can help us achieve our targets.

What you’ll do
We are looking for a Senior Business Analyst Assisted Sales to work in close cooperation with the product teams and key commercial stakeholders of our Assisted Sales product cluster to further enhance the direct sales platform that is utilized by both our own agents and retail partners to manage prospect relationships and turn them into sales.
You will clarify business ideas for new products and product features, validate business requirements and assure compliance of the development outcomes within the defined business goals. By breaking down business cases into business problems you will find solutions together with the product teams during the product discovery phase. You will conduct deep-dive analyses and produce well-grounded reports for both product teams and senior management and convert your insights into future product developments.
You have an integrated understanding of direct sales, have a feeling for customer & user needs and are thereby able to provide business direction to the product teams and highlight market & business trends and opportunities. You support global roadmap projects and drive the global process vision for standardization. 

You and your skills
You have strong communication and presentation skills complemented by solid skills in moderation and negotiation. You are also known for your excellent analytical skills and a high affinity for numbers enabling you to perform complex strategic analysis with limited guidance. We also believe that you have an entrepreneurial mindset that is motivated by commercial success. 

•    5+ years of experience in a Business Analytics role or similar in a fast-paced environment, ideally in the automotive industry
•    Extensive experience with business process excellence, ideally in sales operations
•    Successfully completed degree in business administration, project management or comparable qualification
•    You are an analytical thinker, a decision-maker and a problem-solver experienced in documentation and visualization
•    Strong communication and interpersonal skills required with the ability to interface with product teams, as well as cross-regional and cross-functional internal/external stakeholders

Location
Preferably HQ Gothenburg or Stockholm

Contact & Application
Please apply via the link provided no later than February 21st. Applications and CV's will not be accepted via email. In this process, we work with continuous selection.
If you have any questions regarding the position you are welcome to contact Senior Recruiter Simona Popecu at simona.popencu@volvocars.com