Sr. Manager, Strategy & Operations

We are looking for an individual who wants to join Spotify's Strategy & Operations team. Our aim is to create the optimal operating model for balancing creativity and innovation with speedy and focused execution that stays true to our vision and principles. You will act as a spokesperson for a cross-functional steering group to foster communication and collaboration between our team and other functional teams, program leaders and our senior leadership. You will help drive strategy setting, create process, tools and context to help people in the organization do more of the right things better and faster. Your work will involve designing, managing and constantly improving our frameworks that help us stay true to Spotify’s mission, vision and objectives, and help stakeholders understand how their work fits into those models.
What you'll do:
Manage and drive the success of strategic Global Affairs programs at the company level
Interact with C level executives and act as a spokesperson for a cross-functional steering group
Facilitate discussions on our role as a media platform, making sure our platform is true to our values and beliefs
Define, manage and track progress as well as deploy mitigating actions
Continually assess Spotify's strategic and operational challenges, and facilitate discussion and decisions to maintain alignment with our vision and principles
Structure, develop and communicate data-driven, insightful, and compelling theory, hypotheses, tests and recommendations for senior stakeholders at Spotify
Create program artefacts, decision frameworks, guidelines to be used by the steering and working groups
Maintain operating principles, practices and outcomes and document proposed modifications, rationale and decision register
Establish and run rhythm and cadence including regular working group meetings, quarterly reports and ad hoc meetings as required
Field and triage incoming questions and topics to working groups
Work with our most prioritized cross functional programs and support other Program Managers in their work where they lead and execute on the initiatives related to our operating principles
Influence and persuade senior leaders of the value and benefit of initiatives to receive necessary support and resources
Build and nurture strong networks within Spotify to drive decisions and unlock execution power
Cultivate a safe and positive environment for our team through effective prioritization, team advocacy, thought leadership and empathy



Who you are
5-10 years of relevant experience
You are a passionate problem solver with an agile mindset and have a track record of creating environments that help people do meaningful work
You think, act and communicate clearly and confidently with your team members and stakeholders across the company. You are comfortable partnering with individual contributors, vendors and C-level executives.
You prioritize regularly and work iteratively to maximize positive organizational impact
You have demonstrable experience of working on critical, highly visible projects and thriving even when given a short timeline
You are incredible organized with impeccable attention to detail and documentation practiceS
You learn quickly and help your team to do so too
You care deeply about operational efficiency and driving groups to decision and action
You “work out loud”, making your work-in-progress visible and receptive to constant feedback
You are a curious person actively seeking inspiration and engaging in discussion on new operational and organizational theories, technologies and business challenges
Experience from top consulting firms a plus



You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting.
Today, we are the world’s most popular audio streaming subscription service with a community of more than 320 million users.