Sr. Product Manager

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.


In 2018, Zettle became part of the PayPal family. Zettle is on a mission to help small businesses succeed in a world of giants. Tens of millions of small businesses worldwide are still being underserved by the traditional players. By giving small businesses the tools to get paid, sell smarter and grow, we’re empowering them to reach their full potential. Together with PayPal, we can reach 24 million merchants across the world with more of the affordable tools they need to thrive. Join us in putting an end to the ordinary way the world defines financial freedom. We are looking for a Product Manager for our Zettle Customer team, with the mission to help sellers give their customers a seamless shopping experience and reasons to return. Primary focus is on creating a stronger relationship between seller and buyer. Your team has been given a strong degree of autonomy to develop services, APIs and features that will lead to stronger buyer connections which also benefit PayPal's omni-payment strategy.


Understand our sellers and their customers. Build use cases around those needs and desires. Translate into our product definitions and prioritised high-level components for our roadmaps. Own the roadmaps and the stakeholder dialog about vision, direction and strategy. Help ensure the team’s sprints and backlogs are correctly managed and prioritised.
Communication:
You own the definition, boundary and plan for your product. Within the Zettle Tech-Product-Design organisation you will work closely with teams and leaders within each respective craft, together defining the how.
Vision, strategy and prioritisation:
We need Zettle to be as efficient and innovative as possible. High quality, constantly improving and compliant platforms helps enable that. You need to know “what is important” and contribute to making the right high-level choices. You should have skills and experience to quickly establish your own idea of what is important.
Grow yourself and the team:
You should have the self-confidence and insight to know that you are not always right and that things change. This job is an ever ongoing journey of dialog, discovery and learning with technical experts and other stakeholders. Partner management: Identify, evaluate and maintain relationships with relevant partners in your space. Maintain a strong point of view on what is best for the users and for Zettle. Feature lifecycles: Manage feature life cycle, whether decisions require reinvestment, transitioning to maintenance or feature retirement.
The skills that set you apart
A drive to understand all nuances of the problem to unlock the simple solution to a complex problem.
Experience working with financial services, understanding and communicating with legal and compliance teams to create the best solution.
Systems thinking, you should care for exploring and clarifying how things work - both in our systems and in our organisation.
Experience with high-speed product and platform development in a growing organisation.
Cares about agile software processes, data-driven development (hypothesis based on data and user interviews), and responsible experimentation.
Excellent analytical skills with strong technical understanding and experience with metrics-driven work.
Exceptional communication (spoken/written English) and presentation skills. Ability to speak fluently to engineers, UX designers, business people and partners.
Strong interpersonal skills and happy to work in a team environment.

We’re all for equality for all. Tattoo artists. Dog groomers. Cake bakers. Jewellery makers. You name them - at Zettle - we help them. And to do that well, we need our people to be as unique and diverse as they are. We’re proud to be an equal opportunity employer and together we uphold PayPal’s One Team Behaviour, striving to be a place where everyone can benefit from equal access to professional development, bring their whole self to work and most of all, feel like they belong.
Bring your talent to our attention.
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We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.


PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.