Staffing Coordinator

Join us in changing how pet care is provided worldwide!
FirstVet is the first truly digital veterinary clinic. We let pet owners meet with licensed veterinarians via their mobile or computer. Our solution contributes to a more balanced and better functioning care process for all parties. By providing a first point of contact for all pet owners FirstVet makes pet care more available, more efficient, and more qualitative.
The role
As a Staffing Coordinator at FirstVet, you will work with our amazing veterinarians and assist them in their day-to-day operations. This means that you will work with scheduling and ensure that there are enough veterinarians in the service to provide our customers with the best pet care. You will be the go-to person for any questions the veterinarians might have, if they call in sick, or want to swap shifts with each other.
The role is broad and you will be in contact with all our veterinarians in the Nordic markets. You will work closely with our Operations Manager and work on how to improve our work with scheduling, both short and long-term. Having the ability to see things from a business perspective along with the veterinarians best in mind will be your key to success.
In addition to scheduling, you will be responsible for administrative tasks in the veterinarian operations team and work on veterinarian happiness projects to create commitment and team spirit in the group.
Your responsibilities
Work with short-term staffing in Sweden, Finland, Norway and Denmark to balance out supply and demand when needed
Working closely together with the Veterinarian Operations Manager and support with various administrative tasks, such as assist in implementing models to forecast long-term staffing in relation to seasonality
Work with happiness projects within the team to make sure our veterinarians feel appreciated and engaged
Assist in onboarding and offboarding of veterinarians
Participate with knowledge and support to global VetOps meetings and projects

The person we are looking for
To be successful in this role, we believe that you are a problem-solver with a can-do attitude. We also see that you are an organized team player with a humble personality who enjoy helping others. Apart from that we also believe that you…
Are at the beginning of your career and have 1-2 years of experience working with staffing, customer success or logistics
You’re a true people person and enjoy interacting with others and build long-lasting relationships with our fantastic veterinarians
Are a multitasker and can handle various tasks at the same time
Are fluent in English and Swedish
Have a University degree within a relevant field

Apart from the above-mentioned requirements we also see that it is a plus if you have an interest in animals since we have the pleasure of having plenty of dogs at the office. So, if you want to take part in changing how pet care is provided worldwide – FirstVet might be the right place for you!