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Arbetsbeskrivning
SSP now opens the very first Starbucks Store in Sweden The Starbucks Store will be located at Arlanda Airport. Starbucks is the largest coffeehouse company in the world. Starbucks purchases and roasts high-quality whole bean coffees and sells them along with fresh, rich-brewed, Italian style espresso beverages, a variety of pastries and confections, and coffee-related accessories and equipment. Job Description If you are someone that enjoys delivering great service to customers and working in a fast paced people-focused environment, then we'd love to hear from you! We can offer you the opportunity for career growth and a great place to work. This position can be a great entrance into other food and beverage roles. In this position you will contribute to SSP:s success by providing legendary customer service to all customers. You create the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products and maintaining a clean and comfortable store environment. Best of all, you'll be a part of a great team creating a welcoming environment. The Barista takes orders and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner. The ideal candidate will have a passion for food and beverage, a pro-active and "can do" attitude, providing exceptional service to our guests. The Starbucks Stores opening and closing hours will vary between 03.00-23.00 seven days a week so you must be available to work between these hours. Summary of key Responsibilities: *Builds relationships and delivers legendary customer service by acting with a "customer comes first" attitude, engaging the customer in conversation, and connecting with them. Discovers and responds to customers' needs and provides product sampling to deliver the Starbucks Experience to customers. *Greets customers and takes food order; provides information about products and looks for opportunity to "up-sell" products. *Prepares all drink orders to Starbucks and SSP standards. *Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods. *Cleans and stocks customer area. *Follows SSP and Starbucks operational policies and procedures. *Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Job Requirements Summary of Experience *Customer service experience in a coffee shop, cafe or restaurant environment (minimum one year). *Cash handling and customer service experience preferred (minimum 1 year). *Fluent in Swedish with very good English skills. *Demonstrates the ability to interact with the public and co-workers in a friendly, enthusiastic and outgoing manner. *Requires the ability to learn and maintain knowledge of Starbuck's products and procedures. Required Knowledge, Skills and Abilities *Ability to act with a customer comes first attitude and deliver excellent customer service that meets or exceeds customer expectations. *Effective oral communication skills. *Knowledge of the coffee shop environment. *Ability to work in a fast-paced and changing environment. Application We will start interview candidates immediately. Send your application in Swedish with a personal letter and CV "Scandinavian Service Partner AB is an authorized licensee of Starbucks Coffee EMEA B.V., and is solely responsible for its employment."
Kontaktpersoner på detta företaget
Håkan Carlsson
073-688 16 79
Håkan Carlson
073-688 16 79
Helena Ahldén
073-688 15 69
Retail Sales Manager Per Sandwall
073-688 15 04
Facket Unionen
Johan Gustafsson
073-688 16 34
Per Lindblom
Iveta Dugas
Patrik Lindholm
Assi Pasic