Store Operations Manager to H&M Beauty

Company Description
Do you want to be a key player in creating a new and disruptive global beauty brand at H&M BEAUTY?
Within the newly created Business Unit H&M Lifestyle Brands, we apply the strong heritage of H&M to new industries, to add excitement and energy to our offer and strengthening the H&M brand. H&M Lifestyle Brands includes H&M HOME, H&M BEAUTY and H&M SPORT.
At H&M BEAUTY, progress is our creed and passion is what drives us. We will throw the beauty parties no one wants to miss, be featured in beauty bags worldwide — and be that favorite lipstick on your bathroom shelf.
Through our knowledge, experience and pure passion for what we do, we aim to deliver excellence to our customers — and we want to get even better at it. We believe that different perspectives are an asset in every team, and that's why we're looking for new mindsets and norm-challenging viewpoints to join us. Our enthusiasm for all things beauty is what makes the success of our team — join our H&M beauty journey, we want you on board!


Job Description
As Store Operations Manager you will be responsible for:
Building the Beauty operational platform that contributes to a customer centric experience including guidelines, way of working and trainings to support the Beauty commercial focuses in store
Independently driving large and small scale cross functional projects
Ensuring store operational contribution in planning and implementation of cross collaborative projects
Empowering our teams by securing that we have the right trainings, guidelines supporting our employees in our regions and sales markets
Collaborating both internally and with our external brands to give Beauty the best possible conditions to drive the customer experience forward



Qualifications
What we are looking for in the Store Operations manager:
3-5 years of experience within store operations and setting the global or market/region guidelines/way of working
Strong project leadership skills, stakeholder management and experience from leading cross functional operational projects
Experience of working with Beauty products category (not a requirement but a plus)
Strong commercial mindset and customer centric approach
Confidence in leading people and strong communication skills, the ability to engage a team and make things happen through others
Self-motivated team player who likes to take on challenges
Interest in working strategically with developing our business as well as working hands on operations
Fluency in English both verbal and written
Open for travelling, minimum 4 days per month



Additional Information
This is a permanent position to start as soon as possible. You’ll be located at the H&M Beauty Head Office, Jakobsbergsgatan in central Stockholm.
Does this sound interesting? Please apply with your CV (no need for a cover letter) as soon as possible, but no later than 9th September 2022.
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.
#LI-HD1