Student Co-worker, Ikano bank Malmö

Join our Nordic Customer Service Center in Malmö/Hyllie and help us to reach our mission to exceed our customers’ expectations. This is a great opportunity to gain working experience from the finance and banking industry. You will start with a couple of days training during daytime Monday - Friday 8-16. In this role you will be supporting our Norwegian customers.

Let’s make a difference in finance for the many people

Your primary responsibility is to communicate with customers via phone, both inbound and outbound calls and e-mail. Together with your colleagues, you offer our services based on the client's needs and provide adaptive solutions. You contribute actively to drive the business forward from the experience the customer interface gives you. Ikano Bank offers simple and good services on fair terms.

When our customers need to make use of our services you will:

• Make initial credit recommendations and credit assessments based on the credit scoring made by our credit system.
• Conduct initial investigation to "Know Your Customer" to avoid fraud and anti-money laundering.
• Inform the customer about the pre-approval of their application and which documentation is needed, before a final evaluation of the application can be made.

Are you the one for Ikano?

We are looking for a responsible, flexible co-worker who has the ability to see the big picture. You have a strong customer focus and a sense of service and a genuine interest in everyday sales and finances.

• You are preferably studying finance and have at least 1 year of studies left before you graduate.
• You are available to work fulltime during some school holidays.
• You are available to work about 10-15 hours/week scheduled time including weekends and evenings.
• As a person you are passionate about service and you are driven by sales.
• Fluent in either the Swedish or Danish or Norwegian language, both written and spoken is required.

Join us now – together we will find a better way

Please apply as soon as possible, we will start the interviews as applications are received.

Last application date is 2022-03-13

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded.