Subject Matter Expert – Marketing, Digital & IT

Do you want to change the world we live in, and find a purpose in developing the business, with the customer in mind? You contribute to Volvo Trucks, by seeking ways to continuously improve our existing way of working in the business. We are looking for you, who feel comfortable working in an agile way, in a teamwork with a great diversity of different competences in the team. Colleagues working towards our joint effort to support Digitalization and Transformation of our Business.


Do you recognize yourself, please continue to read, as we would love to connect with you, because we need you! We are looking for a development oriented professional with a passion for continuously improving the way we work. Your competence is within the Marketing Tech and business area combined with change management/leadership and communications. You work in a consultative way and are driven by a curiosity to understand the business both strategically and operationally and have an urge to translate the need into digital solutions.


Who are we, and what can we offer?
The Volvo Trucks, Digital & IT, Subject Matter Experts team consists of dedicated professionals, and we are located in Gothenburg. We collaborate closely together and together with the organization in an agile way of working. Our aim is to achieve successful business performance for Volvo Trucks and our customers over time. In the role you will be a part of and contribute to creating and implementing the new future Marketing Solutions. The role includes conducting pre-studies, being engaged in processes and IT changes to strategic areas and different brands, including multi-brand solutions and facilitating global workshops.
You will report to the Director Subject Matter Experts.


Main responsibilities
Collaborating with teams and leaders to support Business Digitalization/Transformation.
Continuously work to improve existing ways of working and support Business case development by securing business value creation.
Propose changes that makes the software product more efficient.
Follow the market trends within Marketing.
Enabling adaptation of business and technology innovations within a domain /across domains
Work as a Product owner in agile deliveries.
Identify risks regarding the functional solution and propose changes in business process, IT implementations and/or operations when necessary.
In tight cooperation with Business Sub Portfolio Manager (BSPM), Digital Platform Manager and relevant Solution Leaders (SL); prioritize, plan, develop and communicate the process and IT solution improvement plan.
In tight cooperation with Sales Areas, Business Sub Portfolio Manager (BSPM), Digital Platform Manager and Solution Leader (SL); plan, follow-up and support implementation of process and IT solution in local site/organization.
Secure and following business demands for information security and IT security directive as well as to ensure compliance (GDPR).
Facilitate global workshops on local and cross sites according to recommended methods.
Conduct pre-studies and be engaged in major E2E processes and IT changes to strategic areas and different brands, including multi-brand solutions.

Qualifications
Deep understanding of Marketing solutions and processes (Lead management, Marketing automation, CMA, CRM, PIM)
Proficient and experienced in Change Management
High level understanding of technologies such as UX, Analytics, ML/AI, RPA, Services
Good understanding of Marketing process interfaces to other processes and solutions
Good understanding of the criticality of the information used in the process (GDPR)
Basic knowledge regarding internal/external standards selected for compliance
Good knowledge in security management
Good knowledge in working according to Agile methods
Great Project management experience
Great Business Analysis skills
Good workshop facilitation skills
Good leadership skills
Great communication skills
Excellent English, written and spoken

At Volvo Trucks we are actively working to establish groupings that will take maximum advantage of the strength inherent in differences in knowledge, experience, age, gender and nationality, etc. We find that well balanced working groups increases group dynamics, creativity and new approaches to solutions.


If you want to find out more, please contact us:
Fredrik Segerstedt, Director Subject Matter Experts, +46 31 3223429


Therese Andersson, HR Business Partner, +46 31 3228841