Supply Chain / Logistics Coordinator (Chinese-speaking)

ABOUT ORANGE SKY
We are Orange Sky AB, a Stockholm-based e-commerce company founded in 2012. The company currently consists of 2 growing brands - Sudio and Gaston Luga - and has a track record for fast scaling of new brands internationally. Today the group of brands has 40 co-workers in Stockholm Sweden (headquarters) and more than 30 co-workers in Zhongshan, China.
Gaston Luga is a Swedish lifestyle fashion brand with a unique line of elegant but functional backpacks and accessories designed to be ideal companions when discovering the world. Sudio is a Swedish earphones brand selling in 40+ markets and is also one of Northern Europe's fastest-growing companies within our industry. We strive to disrupt the backpack and earphones industries, aiming to be among the top 5 brands within 3 years. It is a bold objective, but together we will do it! Driven by ambitious and motivated founders and co-workers, the company culture is creative and collaborative where new ideas and initiatives are encouraged. As a growing international company, we are always open to new young professionals joining our Orange Sky family. You might be one of them; after all, you are reading this, right?
JOB DESCRIPTION
This position is responsible for handling bookings, shipment, and invoicing of goods, and providing customs clearance for our export goods. The company's customers are global and we strive to proactively provide them with excellent customer service and help solve problems.
You will have the chance to work cross-functionally and with international customers and exports to the whole world. The work is very service oriented and you will have the opportunity to develop in your role.
The workplace is open and inclusive with clear expectations that everyone takes responsibility and initiative in the group.
MAIN WORK TASKS
Manage customer cases via email and telephone
Online customer service as needed via chat support or Zendesk
Order management and invoicing
Plan and book transport
Work with export documentation
Administration and warranty management
Claim management
Coordinate with commercial teams for buying tasks



WHO YOU ARE
You speak and write both English and Mandarin Chinese fluently
Study background preferred: related to customs/logistics/business
Experience in similar work or service and administration is advantageous
You have good knowledge of Microsoft Office



This role is full-time in our office in Stockholm city.
Please send your application and questions to career@gastonluga.com
Applications will be assessed continually.