Supply Chain Support Specialist

This is us, your new colleagues
We are part of Transport Operations Europe organization within Production Logistics. We are passionate about logistics, and we actively support the plants’ logistics operations for the success of the Production Supply Chain.


We live and foster an ownership culture, in which every employee takes personal responsibility for our company’s success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently.


Your new role
You will be part of a new, dynamic, and operational team, securing transport planning and supporting end users from many parts of the Volvo group, as well as external parties. This team is also a key function in the collaboration between business and solution management.


To be successful you will need to consider many variables in the supply chain while not losing sight of the bigger picture and the end-to-end connections.


Your main tasks will be:
Monitor and react on deviation to secure transport planning
Manage support cases from external and internal users for applicable IT solutions
Provide training for users
Continuously update or create new training material
Cooperate with solution management and 2nd line support regarding incidents
Work with root cause analyses
Recommend improvements to systems’ operational availability, reliability, and performance
Drive digitalization by exploring new tools and propose new ways of working



Who are you?
We are looking for someone who has operational sense of urgency, who has an open mindset towards new ways of doing things and a sincere interest in the connected supply chain. We believe you have a lot of positive energy, and you thrive supporting others. We also think it is an advantage if you have experience from production, logistics, supply chain environment and/or IT support.


To be able to succeed in this position, we believe you have a selection of the following skills/qualities:
General understanding and curiosity in working with IT systems and data solutions
Fluent in English
Good knowledge in Office 365
Good communication skills
Continuous improvement mindset and problem-solving attitude
Genuine interest in digitalization and automatization
You are an energized person that very much enjoys working with a broad spectrum of stakeholders and you love the challenges and the high pace our operational environment brings

At Volvo Group we are actively working to establish teams that will take maximum advantage of the strength inherent in differences in e.g., knowledge, experience, age, gender, and nationality.


Curious and want some more information? Call us!
Frida Berg, Manager Supply Chain Monitor & Support Sweden, +46 31 3237385
David Andreasson, team member Supply Chain Monitor & Support Sweden, +46 31 3229549


Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.