Supply Quality Manager

BAT is evolving at pace - truly like no other organisation.
To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!
BAT FIEDLER & LUNDGREN IS LOOKING FOR A SUPPLY QUALITY MANAGER
SENIORITY LEVEL: Experienced professional
FUNCTION: Operations
SALARY RANGE: Competitive salary + excellent benefits + market leading bonus
TYPE OF CONTRACT: Permanent
START DATE: As soon as possible
LOCATION: Malmö, Sweden
ROLE POSITIONING AND OBJECTIVES
Purpose:
To manage collaboration for all product categories between customers, factories, third-party manufacturers, and EMs within the Area ensuring execution of quality processes, compliance & performance in the supply chain. Continually improve the overall quality of products & services for the consumer and customers by increasing EMs Quality capabilities and Quality awareness.
The role is exercised through strong influencing skills working with number of stakeholders, at factory level, commercial unit and a network of Quality Managers.
Context:
The Supplier Quality Manager will be a member of the Area Quality team but with responsibility end to end through the Supply Chain for all product categories supplied by the factories and third-party manufacturers* (FMC, NGP, OTP and Oral) within the cluster for inputs into the factory. Working with multiple functions across the organization and with stakeholders at different levels both internal and external to the organization.
Reports to: NWEA Quality Manager
Reporting Level: Manages self
Geographic Scope: Area
WHAT YOU WILL BE ACCOUNTABLE FOR
Drive Quality Performance: Contributing to logistics, warehouse, and distribution processes through the monitoring of Quality Performance indicators by supporting Local/Regional/Global improvement projects and by managing quality incidents
Monitoring & Reporting: Monitor & report quality performance at Area level: Drive continuous improvement through the Area Quality Improvement Forum (Quality / Product / Supply Chain / Procurement / TM&D). Work in close collaboration with above market Quality - ensuring the right level of interaction within Area to drive and implement improvement plans as required and to escalate to Quality performance to selected forums
Building EM Capability: Support key stakeholders in capability building related to Product / Quality knowledge to ensure compliance to the Global Quality Standards (RQA, PI&T, P&HM, Shelf Life, product specifications,) using problem-solving techniques, for all products categories. Collaborate in building and maintenance of the cluster technical capabilities, within the supply chain, required to perform product assessments for Shelf Life study/extension & Adverse Event evaluation.
Ensuring adherence to compliance Standards: Ensuring standards RQA, PI&T, P&HM, Shelf life policies, Transport and Warehouse policies and Adverse Events followed by EMs as per defined capabilities.
New Category deployment: Ensure quality assurance and required quality capability for all new product platforms and projects deployed in the supply chain (i.e., in Transport and Warehousing).
Support for repacking quality control plans, support reverse logistics (samples sending to manufacturer or Central locations for RCA as a part of DPI) and environmental conditions monitoring along the supply chain.
Ensure knowledge and process are followed within Area of reporting consumers complaints as per Consumer Care process, support EM consumer care capability set up from complaint reporting standpoint.



CAN THIS BE YOUR FUTURE ROLE?
Are you comfortable with and interested in solving daily business critical issues?
Do you have an innovative, curious, and problem-solving mindset?



ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
3-5-years’ experience in either factory shop floor or supply chain quality – preferable
Influencing, negotiation, communication, presentation, and interpersonal skills
Strong Stakeholder management skills
Experience in data analysis and Microsoft Office is a must
Good Communication skills both verbally and written in English
Good understanding of statistics and a strong problem-solving attitude
Confident in performing trainings and presentations for bigger groups



BENEFICIAL
Experience in working across multiple functions/ projects is preferred



WE ARE BAT
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.
Global Top Employer with 53,000 BAT people across more than 180 markets
Brands sold in over 200 markets, made in 44 factories in 42 countries
Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
Diversity leader in the Financial Times and International Women’s Day Best Practice winner
Seal Award winner – one of 50 most sustainable companies



BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity, and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!
If you have any questions, feel free to send an email to: NEAtalent@bat.com