Support Center Representative

Your Role and Responsibilities
Become part of a company that has a passionate commitment to development and technology. IBM consist of people from diverse backgrounds who together solve problems for businesses and organizations around the world.
We are now looking for a one-year fixed-term employee with an interest in customer service and technology for our Lenovo Support Center. You will join a fantastic team who provide support to consumer and corporate customers as well as to our Field technicians at customer site. This involves troubleshooting over phone/remote takeover, identify hardware and software issues, supply spare parts and technical instructions to clients and onsite technichans.
You should have some experience and knowledge of personal computers (hardware and software, self-interest or education).
We are looking for you who are: Flexible and driven, have the ability to see the customer's need for additional service and services, are driven by solving the customer's problems, have very good team characteristics and you should have an interest in following the technological development. You speak fluent Swedish and English.
To be successful in the role, you need to be stress-resistant, responsive, driven and responsible. It is required that you can take your own initiative and are service oriented.
Apply with resume and a personal letter - and become part of one of the world's most successful companies!


About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action.
IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.