Support Engineer

Join the revolution of golf and support our customers that are located all over the world!
We are looking for an Application Support Engineer for our Support team. The team is globally responsible for software and installation support of the Toptracer Range technology. You will become a Toptracer Range technology expert and work in the role of a support engineer helping both customers and other employees in various technical challenges. This role will provide technical assistance, issue resolution and where required will be the conduit for escalation to development and/or other parts of the business.
TECH STACK
Linux | Ubuntu
POSSIBILITIES
Support international customers
Responsibility for internal/external communications on issue progress, with a clear understanding of risk and impact to customer and other stakeholders
Build and maintain internal knowledge base to facilitate knowledge transfer across support department
Assist in the expansion of unique Toptracer technology
Be a part of the global community and provide positive suggestions that will enhance customer experience
Play golf!

WE BELIEVE YOU
Have experience in a similar support environment – ideally for a duration of at least 2 years
Feel comfortable with command-line applications
Have experience from Linux and Ubuntu environments
Have the ability to work unaided and on own initiative as well as being a member of a team



The position is permanent and full-time, located at our office in Danderyd. We hope to hear from you soon!