Support Engineer - Structural Mechanics - Ansys

ANSYS brings clarity and insight to customers' most complex design challenges through fast, accurate and reliable engineering simulation. Our technology enables organizations, no matter their industry, to predict with confidence that their products will thrive in the real world. Customers trust our software to help ensure product integrity and drive business success through innovation. Founded in 1970, ANSYS employs more than 2,000 professionals, many of them expert in engineering fields such as finite element analysis, computational fluid dynamics, electronics and electromagnetics, and design optimization. Headquartered south of Pittsburgh, U.S.A., ANSYS has more than 60 strategic sales locations throughout the world with a network of channel partners in 40+ countries. Visit www.ansys.com for more information. To the team in Göteborg we are now looking for a Technical Services Engineer within the Structural Mechanics area.

Technical Services are responsible for providing world class assistance to customers and channel partners in the usage of our products, as well as for leveraging our knowledge and relationships to assist in growing our software business in line with our corporate vision and performance expectations.

Essential Job Functions/Accountabilities:

Product Support: Support customers promptly and effectively in order to improve our customers´ productivity and satisfaction with ANSYS simulation products.
Customer Training: Train customers on the usage of ANSYS simulation products to increase their proficiency, independence, and success in simulating engineering problems with ANSYS software.
Sales Assistance: Demonstrate the value of the ANSYS vision and software to sales prospects through collaboration with direct and indirect Sales in order to grow sales volume in existing markets.

The initial focus will be 100% product support in order to get to know ANSYS Software. The more independent you become the more you will be involved in customer training and sales assistance. Potential long term job accountabilities are: key customer development, business development, marketing assistance, project execution and product development assistance and interaction.

Individuals at this level are likely to have an engineering or scientific degree with a reasonable amount of relevant experience, or they will have gained the equivalent level of knowledge and skill through on the job experience and training. They may be working towards a professional level qualification, or be newly qualified.

Other qualifications:
- ANSYS Inspire Values: Strive for excellence, passion & intensity, integrity and respect & trust
- Aptitude for customer service.
- Required to demonstrate written and oral communication skills.
- Required to demonstrate problem solving skills.
- Required to demonstrate strong technical skills in an engineering discipline.
- Swedish and English skills, oral and written
- Competent in the use of general office software applications such as mail tools, document editors, spreadsheets and databases.
- Knowledge of ANSYS software product line is beneficial.

Interested? Please apply via www.aliado.se . Questions are being answered by Helena Karlsson, 0703-123 144.