Support Engineer to Telecom company in Gothenburg

Job description
Do you have the skill and will to work with cutting edge technology requiring constant competence development to keep up? Do you have a passion for troubleshooting, finding the root cause and solution to complex technical problems? Do you enjoy being the key technical person that many depend on to fix urgent customer problems? Are you comfortable in a Linux/Unix environment and have a keen understanding of IP protocols and IP-based routing? Are you a team-player with good communications skills, fluent English and a professional attitude? Then you can be the one we are searching for!

As a consultant at Randstad Technologies you will work as a Support Engineer at one of our clients Product Development Unit – Packet Core. Packet Core products are growing on the market and the customers are now beginning the transition to 5G. With more customers and an increased need to support early 5G launches our client need to strengthen their Customer Support team for the Evolved Package Gateway (EPG) and Mobility Management Entity (MME).

Responsibilities
The role as a Support Engineer can offer you:
A challenging work driving Customer Service Requests and to be a key player in Customer emergency handling.
Participation in the Deployment support team that directly support our most prioritized customers deployment projects.
To be a member of a great team with huge experience in mobile networks where everyone helps each other and have regular competence sharing sessions.        
Constant learning through courses, training and rotations.
Possibilities travel to customers or other Ericsson sites, to build an Ericsson-wide network and to make a name for yourself as a technical expert.
The satisfaction of knowing that you make a difference for our customers every day. 


Working hours
Full time 

Qualifications
We search for a candidate with:
Experience from both MME och EPG
Linux/Unix
Understanding of IP protocols and IP-based routing
Education within telecom
Support experience from before

We put a lot of value in to personality in our search for the right candidate. To us it is important to ensure that all competence available in the labor market is used to its full potential. We welcome all applicants and strive for diversity.

Application
Last day to apply 2020-03-31 Selection and interviews will take place continuously. The position could be filled before the last day to apply.

About the company
Randstad Technologies is specialized in competences within IT. As a consultant with us, you get a competitive salary, benefits and collective agreements. Your consultant manager is always there for you and ensures that you get varying and developing assignments at different companies, within different industries. At Randstad Technologies, your personal development is in focus, and you are offered a large network and many social activities.