Support & Repair Technician

CTEK is a global market leader in vehicle charging solutions

Established in Dalarna Sweden, CTEK is the leading global brand in battery charging solutions, most specifically vehicle charging. CTEK offers products ranging from 12V & 24V battery chargers to charging solutions for electrical vehicles. Products are sold via a carefully selected network of global distributors and retailers, as original equipment, supplied to more than 50 of the world’s leading vehicle manufacturers and through charge point operators, property owners as well as other organisations and individuals providing EV charging infrastructure. CTEK takes pride in its unique culture based on a passion for innovation and a deep commitment to supporting the transition to a greener mobility, by adhering to industry leading ESG standards.

We are proud to have been awarded in Karriärföretagen 2022!

CTEK shows great expertise and passion in its industry and has a solid employer branding work. Through a clear collaboration between the employees and a trust in them, it is precisely they who drive the company forward. CTEK gives you a stable workplace with a warm corporate culture.”

We are now hiring a Support & Repair Technician to our AM/OE division, based in Vikmanshyttan, Dalarna.

What you do

You provide world class technical support, troubleshooting and repairs to our customers within Aftermarket and Original Equipment. You will manage incoming cases through our different channels in our CRM system, for example phone, web portal, email, apps, and social media. Furthermore, you will resolve and administrate complaints, provide appropriate solutions as well as alternatives and follow up to ensure resolution.

Who you are

You are passionate about technology, and to help and interact with others. You like to explore technical solutions and are eager to learn and develop, you are on the verge of a tech nerd. It is essential that you have a positive attitude, see opportunities and drive for solutions and you take own initiatives in a start-up environment. You are also good at prioritizing and easily adapt.

Your skills

It is essential that you have previous experience in a technical support and electronics repair role. We prefer that you have experience in DC/DC charging, electrical vehicle systems and battery charging. You have High school education within relevant field, (technical, power and energy or similar) or equivalent experience. Fluent (oral and written) in Swedish and English is mandatory, German is an advantage.

Apply no later than October 7th