Support Specialist - Stockholm

Veritaz is a fast-growing IT-consultant firm. Our company is made up of insanely bright people from over 4 countries, and we are located in Sweden, UK, US and Pakistan. The voyage has been incredible this far, but it is only the beginning.
Assignment Description:
We are looking for a Support specialist with expertise and experience in Mac in an enterprise environment, as well as user support regarding mobile phones and its software.
Do you value openness, transparency, and empowerment? Our squad is high performing cross-functional team who are set with a mission to provide win-win exchanges for our customer.
What you'll do:
● Provide user support and case management as part of daily work routine.
● Working in management tools like Workspace One and Intune along with using JAMF.
● Diagnosing and repairing desktop and laptop with both software and hardware faults.
● Setting up and installing new machines and stripping down laptops or PCs and rebuilding their systems.
● Apple Mac repairs including iPad, iPhones and computer repairs along being responsible for ordering and stocking of computer parts.
● Assist personnel with installation, configuration and ongoing usability of system hardware and software.
● Offer daily operations and systems support to personnel, verify functionality of hardware and software components.
● Troubleshoot hardware and software issues in person, remotely and by phone.
Who you are:
● Candidate should possess experience of Mac and mobile phones in an enterprise environment.
● Competence and experience with management tools such as Workspace One, Intune, JAMF.
● Proficiency in verbal and written communication skills of Swedish and English language.
● Proven exceptional technical expertise and service oriented.
● Superior working knowledge of computer systems, Time and task management skills and communication skills.
● Extensive knowledge of computer software and must be a team player to work with.