Swedish Back-Office Support Advisor

This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience.

For our Engagement Centre in Maastricht, where we handle all customer queries, we are looking for new Swedish-speaking talent to support our advisors in the back office for the seven different markets we operate in.

Swedish Back-Office Support Advisor


Your activities are related to the areas of ‘order-to-delivery’ as well as after-sales support (payments/additional charges/compensations).

We are offering a one-year temporary contract with the possibility of extension.

What You'll Do

- Act as second-line support for our first-line Sales Advisors, guiding the customers through their Lynk & Co journey
- Manage several specialized and administrative back-end tasks related to order management, insurance, payment process, clam management, GDPR, etc.
- Act as a liaison between several internal and external stakeholders
- Engage in problem-solving and process improvement
- And a few other fun tasks as they come up
okay, maybe more than a few… but that’s the fun part of a growing company!)


What you bring
- Experience in working as a customer service agent or similar
- A service mindset
- Good computer skills
- You are a (near-)native Swedish-speaker
- Living in/around Maastricht or willing to move to this area

Succeeding in the role requires teamwork abilities, as well as adjusting to new situations and an ever-changing work environment.


Working for Lynk & Co

For this role, we offer a base monthly salary starting at €2,444 for a 38-hour week (with additional overtime hours paid at a base rate of €14.83/hour).

Want to learn more about working for Lynk & Co and what we offer, then read more via this link: Why Lynk & Co - Lynk & Co (lynkco.com) (https://careers.lynkco.com/pages/why-lynk-co)

Our recruitment process
We work with a competence based framework. You apply by submitting your LinkedIn-profile or CV written in English and answering a few questions.

We look forward to receiving your application as soon as possible, but latest 20th of June. We will do an ongoing selection of candidates during the application period, so don't hesitate to submit your application if you're interested.

As part of our recruitment process, we use psychometric assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.

To learn more about us, check out our (https://www.lynkco.com/en/) and follow us on (https://www.linkedin.com/company/lynkco/) and Facebook (https://www.facebook.com/lynkco.global/), or if you want to watch our film from our reveal you can see it here (https://hello.lynkco.com/)