Swedish Customer Account Manager

David Kennedy Recruitment is working with a leading Tech services company who are looking to recruit Swedish speaking Customer Success Account Manager for their UK offices.

Position: Customer Success Account Manager

Location: Remote, UK

Employment type: Full-time

Remuneration: Base salary.



DUTIES AND RESPONSIBILITIES:

Present, promote and sell products/services using solid arguments to existing and prospective customers
Create and nurture relationship with the customers

Actively contact customers during their subscription year and provide solution guidance & support

Optimize the customers product experience and guide them to internal support teams and external resources

Ensure customer satisfaction and their annual subscription renewal

Identify and generate opportunities for additional licences, products or services.


REQUIREMENTS:

Native/fluent in Swedish, both oral and written. Fluent in English
Great communicator with ability to persuade and negotiate

Minimum 6 months experience in a Sales of Customer support roles
Customer oriented with ability to build and nurture the relation
Prioritizing, time management and organizational skills

An ability of work within tight timescales and to the deadline
"Can-do" attitude and proactive approach

Computer literate with sound knowledge of MS Office package
Residing in UK with pre-settlement status

BENEFITS:

Excellent remuneration package based on experience, skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential
Various benefits and discounts with local and national suppliers.