Swedish Customer Service Admin - Latvia: Riga

We offer
Work from nice, modern offices in Riga
Accommodation for 60 days
Paid flight
Career development possibilities within the company
Private medical health care
Monthly food tickets

The job
As the customer service administrator, you will be responsible for monitoring and ensuring that incoming cases do not remain in the case management system, and that errors are fixed effectively.
Your daily work will include tasks like these:
KC
Contractual errands
Invoice errands
Complaints
Reminders and dunning
Customer admin incl chatt and portal
Forward invoicing
Approval of supplier invoices related to customer contracts
Monthly invoicing

Order & Billing
Invocing
Termination of contracts
Orders
Preparation invoicing
Admin after invoicing
Customer Validation, MDM, konkurser och likviditioner Kvalitetsarbet
Snow errands
MDM - Nav
Parking admin, invoicing and payments



Your qualifications
You speak and write Swedish at a B2 or C1 level and you can communicate in English (B1).
experience in related role.
You have a good understanding and level of computer handling skills.
Strong analytical and interpretation skills with a "continuous improvement" and agile mindset.
You have strong communication skills and you work well under pressure with deadlines.