Swedish Customer Service Agents

Kelly Services in Prague, Czech Republic is recruiting Swedish speaking Customer Service Agents to an international pharmaceutical company for permanent employment. You will be situated in beautiful Prague close to City Centre in a modern business park. Responsibilities: - manage queries (over the phone, by fax and by email) - conduct pricelist, order acceptance/placing orders, customer order - update contract and equipment databases -provide with billing support - cooperate with other divisions within company - provide selected AP tasks Requirements: - high school degree or university degree - previous experience in a customer service role or similar position - English on communicative level - excellent knowledge of Swedish - very good communication and interpersonal skills - good organizational, multi-tasking and time-management skills - good knowledge of Microsoft Office products - knowledge of SAP is advantage We offer: - flexible benefits program - possibility to work in an international environment - 5 weeks vacation - pension or life insurance - possibility to make career developments