Swedish Customer Support Advisor. Greece

Job Opening: Swedish Customer Support Advisor. Greece (Ref.Greece8844)

Welcome to Sunny Greece!
Greece is one of the favourite holiday destinations for Europeans and the rest of the world. Known generally as a very safe place to stay, Greece has one of the lowest costs of living in the European Union, not to mention that Greeks are famed for being exceptionally welcoming and friendly.
Greece has it all:
sunny all year-round, clean beaches, affordable accommodation, cheap public transportation, friendly people, superb food, and its incredible history, and an amazing lifestyle!
Work and live in Greece
This present job opening is a unique opportunity for you who are interested to live abroad and living a dream life in the sun and colourful days.
Relocation package offered
This present job opportunity offers among others a relocation package, 2 weeks hotel when arriving, accommodation assistance, and a friendly and safe working environment.
Our Client Is Looking For A: Customer Support, Fluent in Swedish
Our client, based in Athens, is presently looking for a Customer Support Advisor, and who speaks Swedish fluently; someone who is ready to live a Mediterranean lifestyle.
Company Description
Our client is a worldwide leader in customer experience management and contact centre business process outsourcing. They employ around 380.000 people working in over 265 dialects and languages, across 400 contact centres in 80 countries, operating across all business sectors and all continents on behalf of major international companies.
Job Description
· Our client represents a global leader in consumer Cyber Safety. The latter is dedicated to helping secure the devices, identities, online privacy, and home and family needs of nearly 50 million consumers, providing them with a trusted ally in a complex digital world.
· Scope: B2C Customer service and Technical support for our client’s end-users.
· Training will be given.
Functions / Tasks / Responsibilities
· Our client’s end-user could ask for: How to purchase, download, install and activate the product, for a refund due to Auto-renewal charge.
· Our client’s end-user could ask for: How to resolve a technical issue/error via remote access like for instance if the product is not opening, the product shows an error message or cannot be activated.
· Training will be given.
Requirements (Training will be given)
· PC Skills, multitasking skills (multitasking with multiple tools across two screens), flexibility, professional approach (punctuality and attendance), Soft Skills
Benefits
· Flight ticket to Greece
· 2 weeks hotel accommodation
· Taxi from the airport to the hotel
· Assistance to find accommodation
· Possibility to share accommodation with a colleague
· Free training
· Covid-19 vaccination


Technical Details
Job Title: Swedish Customer Support Advisor
Country:
· Greece
Region:
· Pireas Athens
Years of Experience in the Position:
· 1 year (preferred but not compulsory)
Employment Contract Type:
· Permanent
Working Hours:
· Full-time
Language:
· Swedish: Fluent
· English: Good (B2 or C1)
Salary
· Gross Salary: to be discussed with the client
· Monthly Performance Bonus
· A 13th (Christmas Bonus) and 14th (Easter Bonus and Summer leave) monthly salaries are available and calculated based on the working days of the employee.
Reference
· Greece8844




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