Swedish Customer Support - work from home in Ireland

Role: Swedish speaking Customer Service Agent - WFH in Ireland
Location: Work from home
Office: You can work in their Dundalk office OR you can work from home anywhere in Ireland
Salary: Basic 24,000 Euro gross p/a 

Company Overview
Our client is a Multinational Promotional Products Company providing expert knowledge and essential Promotional Products for Professionals and Businesses worldwide. Their workforce is from over 30 different countries with 19 working languages, we give on-going training to provide you with the tools to be successful.

Job Description
As a Customer Service Agent you will receive incoming calls and emails from business clients in Norway and you will answer queries in relation to products, orders and deliveries. You will cross and upsell when you can and be able to build rapport. Attention to detail is very important as you will be sending the orders to the print department and there will often be messages and phrases printed on their goods. Other responsibilities include:
Build strong business relationships
Work closely within a team, teamwork is very important
Handle sensitive customer data responsibly
Handle a high volume of inbound calls daily

Job requirements
Customer Service experience desired, but not essential as we provide extensive paid training
Remain Professional under pressure
Strong communication and computer skills
Self-motivated, goal oriented and have a positive personality
Be open and coachable, be persistent and a good team player
Fluent in Swedish and English

Benefits
First day welcome and induction
Fully remote - Work from home option
Mon to Fri 39.5 hrs per week, 7.30 am - 4.30 pm (depending on language) - no weekends!
Two weeks paid training
Team incentives and monthly commission
Continuous coaching and mentoring
Career development program
Medical cover
Staff discount with over 60 local shops and businesses
Multicultural environment
Social club
Weekly payroll
No Weekend and No Shift work
Amazing employee referral program so you can bring your friends
Discounted gym membership
Paid holidays
Free parking for your car or bike!
Canteen
Fun events for employees, friends, and family!

Relocation
If relocating this information may be useful:  
Dundalk is the county town of County Louth, Ireland. It is on the East coast of Ireland,on the Castletown River which flows into Dundalk Bay, and is near the border with Northern Ireland, halfway between Dublin and Belfast. Economically, it's a great location to work!  
Dundalk has a great social scene, with top music venues like The Spirit Store, museums and shops.If you need relocation assistance, our client has a fantastic support package to help. 
They will offer €150 flight cost reimbursement and up to 7 nights in a local hotel.

About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com








Required language: Swedish