Swedish Service Engineer

ASUS is looking for a Swedish speaking engineer to join our support team. About us ASUS is one of the world's largest companies specialized in computer technology, with branches all across the globe. Our products won 2,568 awards in 2007 alone, and ASUS was ranked as No.1 in "quality products and services" by the Wall Street Journal. We are now expanding our presence in the Nordic region and are looking for service minded people who enjoy solving problems through e-mail and over the telephone. Working for ASUS You have an opportunity to join a young and expanding organization that puts quality and the customer first. ASUS provides an exciting work environment and a global network which offers great possibilities for both professional and personal growth. What we are looking for ASUS is now looking for people that enjoy working within a team but also that are able to take responsibility for their own work. The applicant should have previous experience with both service and support of computer hardware. We expect you to be comfortable, and have at least a few years experience, with the Microsoft Windows operating systems. You should be able to work in a structured manner and trouble-shoot problems over the phone with people of different levels of computer knowledge. We expect you to be able to communicate in English, both written and verbal. You are also expected to be fluent in Swedish. Responsibilities: - Offer technical support to our customers through phone and email. - On-line trouble shooting. - Pre-sales questions answering. - Other service related administration tasks. As a product technician at ASUS Nordic Support you will be taking care of our Nordic customers, you will often be the first representative for ASUS the customer contacts. You will be part of a highly skilled team that analyze product issues and solve both simple and complex customer problems.