Swedish speaking Customer Advisor

You know the feeling when you meet a new person, or start a new job and it just feels right? That's how we would like you to feel when joining Qred. We might be a little biased but we can think of a million reasons why Qred is the best place to work, here are just a few of them:

There is room for everyone! We are a very diverse team that learns from each other. We believe you will do amazing things here - no matter who you are.

We’re proud to be the first Swedish company that made it to the top-10 list of Financial Times’ list of the 1,000 fastest growing companies in Europe.

‍♂️ Our office is located in central Stockholm. We love to hang out across teams and really enjoy each other's company, even off working hours.

We are always looking for great people to join so if you are a service minded and driven person who is looking for a career in a fun scale up - don’t hesitate to apply!

Ok, sounds cool but what will I do?

Qred’s purpose is to help small companies grow faster - our vision is to be the preferred alternative for fast, safe and comfortable small business financing.

When joining our Customer Success department your primary responsibility will be to ensure that our customers receive the best service. We are driven to understand our customer needs, their business model, and how we can help. Listening and grasping our customers' operational processes and needs, and quickly ascertaining their situation and discussing potential solutions, is the name of the game for our customer service team.

Main responsibilities involve:

- Handling customers requests in regards to their business loan applications

- Tailor loan offers to the business's needs together with our Underwriting team

- Develop a healthy customer lifecycle by offering personal service and a suitable business repayment plan

- Grow and learn a lot, and have fun while doing it!



Sounds interesting, right? Here’s what we're looking for:

- A flexible and positive mindset, where you have the ability to adapt to shifting strategic market priorities, new responsibilities and policy changes

- Contribute to process improvements that benefits the customers, which indicates a solution oriented mindset

- The ability to build trust and to understand the customers’ needs, and meet them at eye level

- Experience with economics and/or customer service is considered as beneficial but not a requirement

- Fluent in XX and English



Did you check in those boxes? Here are more reasons to join us

Our non-bureaucratic, flat structure with delegated responsibilities has a short way from idea to action. We value high team spirit and we believe that there is nothing a person cannot learn. In addition to our great culture influenced by our values Transparency, Innovation and Passion, you’ll get the maximum wellness allowance and a bunch of new competent colleagues to learn from and get to know!

One last thing - if you’re about to send in your application

This is a full-time-position based in central Stockholm. We are reviewing applications on a rolling basis. While the start date is flexible, the right candidate can join us immediately.

Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law.

https://www.glassdoor.com/Overview/Working-at-Qred-EI_IE2377226.11,15.htm)