Swedish speaking customer- facing role

Now we are providing an outstanding opportunity to join Irish workforce as a Swedish speaking customer- facing role. Our client pays for you to start working here in Ireland with 3,000 euros and provides multiple benefits.
The company is located in Dublin, Ireland. It is an instantly recognizable, iconic global brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide.

Main tasks:
You will be part of a rapidly growing multilingual team alongside other internal teams for a leading online multinational company to respond to requests and assist in the success of this project.

We are committed to investing in our people. We offer a range of training programs at the start and throughout your career to increase your depth of knowledge on world-class platforms and tools. You will have an opportunity to collaborate with various stakeholders, both locally and globally.

Outbound calls with B2B companies and update the system for verifying data of the customers.

Benefits and additional information
. Permanent contract
. Rewards scheme
. Private Medical Insurance
. Competitive maternity benefits of 12 weeks of paid leave
. Life assurance
. Annual salary of 26370 + Bonus = 29500/year
. Reachable bonus scheme
. No sensitive/graphic data will be viewed or monitored


Eligibility
. Fluency in English and Native/Bilingual level of Swedish language
. General country-specific knowledge for the country you will support (Swedish, Nordic market)
. Technological skills
. Excellent verbal and written communication skills.
. Customer engagement is a critical part of this role
. Review data to assess accuracy against client policies
. Engage with businesses, predominantly via outbound phone calls, to verify their information and update client platforms as appropriate.
. Adhere to all compliance requirements
. Ability to work effectively in a dynamic and fast-paced environment

This role's critical success factors are adaptability and flexibility, attention to detail, excellent communication skills, decision-making, and problem-solving.


Additional Information:
1. Call with me
2. Virtual interview with hiring manager and 2nd Interview with HR
3. An offer letter and onboarding

Apply today since the placement might soon close due to the relocation package!
Send your English CV to claudia.cervantes@cpl.ie. Also, if you have any questions regarding the working position or company, I am more than happy to help you. (The company cannot be disclosed on the job ad due to confidentiality and security reasons. However, I will let you know about the company during our call. You can also refer a friend!)
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Additional Information:
. Help to be submitted for the role
. Help for interview preparation with interview material and coaching session
. Relocation help with 1100 euro + flights