Swedish Speaking Customer Relation Agent

Our company is the destination for experienced, determinate, hardworking and ambitious professionals
seeking a rewarding career and lifestyle. We are one of the best providers specializing in the
management of strategic activities surrounding sales and customer relations for online financial
products trading. Currently we are looking for fluent Swedish Speaking Account Managers who is (are)
looking to work in a dynamic environment with opportunities for further professional and personal
growth.

Job description:
We are seeking for top performing Account Managers with B2B and B2C experience who will build and
maintain client relationships. In this role you will be asked to manage a portfolio of clients primarily over
the phone. You will foster good client relationships aiming at ongoing trading activity and the
achievement of specific revenue targets. You bring to the role your sales experience, capacity to solve
client issues, a passion for the financial markets and a proven track record for delivering exceptional
results.

Responsibilities:
- Develop strategic account and portfolio plans work with assigned team.
- Build solid relationships and trust with clients and improve business over the phone
- Bring sales experience along with industry insights.
- Exceed client expectations via responsiveness, providing insights, marketplace knowledge,
resolving technical issues.
- Ability to quickly respond to client requests.
- Strong problem solving.
- Meeting and exceeding set daily retention targets.
- Liaising with dormant clients and converting them into active ones.

Requirements:
- Fluent in Swedish
- Flexibility to maintain focus through change and thrive in difficult situations
- Proven ability to multitask & work under pressure and build ongoing relationships
- Excellent written and verbal communication and presentation skills
- Proven track record of exceptional performance, high productivity and meeting deadlines
- Infectious sense of enthusiasm, fun, and imagination associated with a group committed to
- developing the best search sales experiences in the world
- Experience with focus on Sales/Account Management
- Strong ability to work under pressure and target oriented
- We are looking for candidates with a strong personality with a substantial experience in the
same role.

Preferred Qualifications
- Bachelor's degree preferably in Economics/Finance
- Previous experience in working with revenue generating targets

Other Benefits:
- Super fun international environment - around 300 employees in a huge open floor office setup
- Weekly food allowance benefits (applied after three months veterancy)
- Local discounts in variety of surrounding cafés, GYMs, real-estate agencies, and similar
- Generous incentivizing budgets with great prizes, competition, and off-site activities!
- 300 sunny days per year in Malta

How the interviews will be held:
Via Skype or in person

Other remarks:
Please quote the vacancy number in your email. Applicants must be Maltese/EU Nationals/other nationals who are entitled to equal treatment as EU Nationals with regards to employment due to EU legislation & treaty rights about the free movement of workers.