Swedish-speaking Customer Representative

Why join us
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. 
We are looking for a Swedish-speaking Customer Representative to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
Full-time contract, 39 hours/week: Monday to Thursday from 09:00 – to 18:00 and rotative Fridays between 09:00 – 18:00
Salary 17,923.00 € gross per year and performance bonus up to 1.500€ gross per year
Great office location in Barcelona
Friends hunting (referral) bonus
Full paid training about the company and the project you will be working on
Career development program and specialized courses
What you’ll experience with us
As a Customer Representative in our team, you will: 
Be the first point of contact with clients through email, social media channels and on the phone
Provide customers with solutions and advice for all their inquiries
Handle short translations, review the webpage to find any errors and improve templates to answer clients
​Help customers with their online orders and ensure they have an excellent customer service experience
We’ll be a great match if you:
Have a native level of Swedish and advanced English language
Enjoy working both on an individual level and in teams
Love helping people and enjoy making them feel special
Have a problem-solving attitude
Can handle stressful situations
Are a fast learner
Have basic technical skills and knowledge
Possess excellent communication skills and are people oriented
​It would be a plus if you:
Have an advanced level of Danish and/or Norwegian
Don’t meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role. 
Who we are 
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers. 
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures. 
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow. 
If this sounds like you, join us! 
We are an equal-opportunity employer 
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws. RRQ23-005862


Required language: Swedish