Swedish Speaking Customer Service

Job description:
You've got great communication skills, speak fluent level Swedish, are interested
in sports & casino or want to know more and want to work with a friendly, fun and
creative team. :) If this sounds like you, read on.

We are looking for you to be part of our team real soon, so do apply now!
You will become an expert on our sportsbook and casino brand(s) and services.
How? By keeping up to date with our new offers, services and campaigns to
provide the customer with the best possible service.

Directing your positive energy to all chats and emails, assisting our customers with
any queries theymight have, daily. No day is the same in this role and that's what
makes this role exciting.

Sharing your ideas to keep improving our system, making sure we stay on top of
the game isimportant to us, so providing valuable feedback to Team Leaders is a
significant part of your role.

Occasionally, you'll be taking on side tasks like translating our material from
English to the languages you are fluent in, keeping the Knowledgebase fresh and
up to date.

Requirements:
-You are fluent in written and spoken Swedish and want to learn more about
Sports and Casino.
-You have an analytical approach to problem-solving and are quite a Sherlock
when it comes to solving even more complex issues our customers might have.
-You don't mind waking up for the morning shift and on other days taking it easy
in the morning to
start your shift in the late afternoon.
-Working on a Sunday is no big deal for you, as you know you'll be enjoying your
day- off in the middle
of the week.
-You have previous experience hospitality, retail, or in another service-minded
role.
-Multitasking is your middle name, but most importantly you have a real drive to
help others.
-You are a pro when it comes to communicating with customers, and you are eager
to learn and
contribute with ideas to make continuous improvements.
-Knowledge of other languages such as Finnish, Norwegian or German is a plus!!