Swedish speaking Customer Service Advisor

Do you want to be a part of creating an incredible atmosphere for both our customers and employees?

We’re now looking for full-time Operations Advisors to be a part of our Payments team within Customer Operations. As an Operations Advisor, your primary task is to deliver an outstanding experience for our customers. We are a fun & dynamic team where culture and personal growth are in focus, working with rapidly growing products. If you love communication and customer service, this is the position for you!

Qliro has a track record of delivering new products and services at an unmatched speed. We are active in an exciting intersection of the e-commerce, payment, and financial services markets. We target both leading online merchants and millions of Nordic consumers seeking superior digital payments and consumer finance products.

What you’ll do:

- Manage incoming customer service inquiries per chat, phone, e-mail and social media
- Identify and assess our customers' needs with the aim to achieve outstanding customer satisfaction
- Be part of the development of Customer Operation's routines and policies
- Be responsible for creating and generating a WOW experience for Qliro's customers by managing our customers' inquiries


We believe you are:

- Fluent in Swedish verbally and in writing. Other Nordic language skills are meritorious!
- Service-minded and passionate about creating outstanding customer satisfaction
- Driven and willing to grow within the company
- Detail-oriented and can handle multiple tasks simultaneously
- Structured, flexible, engaged and have great communication skill


The employment will be based at Qliro's office in Stockholm. Interviews will be conducted on a rolling basis.

Should you have any questions, please contact work@qliro.com.

WOW in everything we do

Qliro offers a dynamic and fast-paced Fintech environment with teams of driven individuals. We thrive on challenges and strive to develop an environment that fosters personal and professional growth. We have a learning and development-focused environment with an emphasis on knowledge sharing and training. We work hard to create a workplace that is diverse and inclusive, where you can have a great work-life balance and love the work you do.