Swedish Speaking Customer Support Agent

Job description
Bethard was founded in 2012 and consists of a team of passionate individuals with a vision to create and
promote extraordinary iGaming brands. Bethard offers online casino and sports betting through several
brands and employs staff from several countries.

We are currently looking for a Swedish Speaking Customer Support Agent who will fit in our fantastic
dream team.

Responsibilities
-Interact with customers - assisting them and providing a welcoming and pleasant experience via live chat, e-mail and telephone.
-Work closely together with the payments team
-Work within the Bethard Group team, support colleagues and contribute to an awesome working atmosphere

Requirements
- Exemplary and responsible team player
- Strong sense of initiative
- Excellent written and verbal Swedish communication skills
- Can work well under pressure
- Excellent Computer literacy skills, especially in web-based applications
- An interest in iGaming or a willingness to learn
- Customer Service focused

Training provided: Yes

Any assistance with accommodation/relocation: No

Any other benefits:
At Bethard, we are on an infinite journey, where our goal is to create an outstanding work place. We
believe in releasing the talent and creativity in every person who works with us.

Vacancy additional information
Our bright open-plan office is in the heart of Malta's amusement area with plenty of cafés and restaurants
to choose from and offers a modern, relaxed and welcoming environment. Naturally, we offer private life
and health insurance, health benefits, family friendly company policies as well as exciting company
events. Welcome!

Salary: Eur25,000 yearly

How will the interviews be held: Microsoft Teams

To apply
CVs and a covering email are to be sent by email to eures.recruitment.jobsplus@gov.mt and should
be written in English. Please quote the vacancy name and number in your email.