Swedish Speaking Customer Support Specialist

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*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. 
Bulgaria's affordable lifestyle offers a sea of opportunities!
Our location Sofia is famous for its cultural diversity, modern appearance, and variety of experiences – music and theater outdoor festivals, as well galleries, museums, restaurants, and clubs. This fast-growing city is located at the foot of Vitosha mountain where enthusiasts often can be found hiking or skiing and only 300km away from the Mediterranean Sea.
The TELUS Tower office offers numerous benefits for its` employees, such as top location, personal gym, relax and gaming areas.

 

As a Swedish Speaking Customer Support Specialist, you will be a part of a great team and all together will:

Listen and respond to customers' queries by phone and email

Provide accurate, valid, and complete information to the client's requests

Identify and assess customers’ needs to achieve satisfaction


As a candidate, you do not need to have experience in a similar role but you should be fluent in Swedish and English.
In Return, We will give you:

Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)

Work from Anywhere in Bulgaria

Fully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonuses


We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!
About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.