Swedish Speaking Financial Account manager- Malta

About Malta:
Malta is an Old English colony, and the languages spoken on the island are English and Maltese. That's why you'll quickly notice that you're driving on the left-hand side, and eggs and bacon are the usual breakfast.
About the company:
As a global thinking company, they are proud of our diversity and currently employ people from over 30 different nationalities and walks of life. They support employee interests, hobbies and goals both inside and outside of Multitude because they understand that happy people make happy employees.
Key Accountabilities:
Delivering the best possible customer service to our corporate clients with a view to growing and supporting long-term relationships.
Ensuring that service, administrative, and sales objectives are delivered, while preserving the customer relationship.
Problem-solving for customers in a way that ensures the relationship remains positive.
Acting as the key liaison between customers and internal teams.
Processing inbound business loan applications with pre-set policies and procedures
Proactively contacting active and inactive customers with sales and retention offers
Consistently follow up on new leads and help the new prospects to successfully submit needed documents
Responsibility for soft collections and payment agreements accordingly to collections strategies and policies


You are:
Fluent in Swedish and English both oral and written
Excellent communication skills – open and clear communication in person, over the phone, via email, and across teams. The candidate will cooperate with multiple business functions to ensure the customer’s needs and expectations are properly met.
Sales and Care orientation – the goal will be to build the lifetime value of your customers. In order to do this, you not only need to sell to the customer but also negotiate terms so both parties end up happy and will maintain long-term cooperation. The candidate understands basic sales principles and the importance to provide the best level of support.
Value-based selling - Long-term success depends on being able to demonstrate value to the customer. You will need to communicate the value of your offerings both strategically and financially to your customers. We will be here to help you with our system tools and coaching.
Relationship (trust) building - You will be the face of your organisation. Your role will be to ensure that all of your account’s needs are catered for. If they require an answer or need something to happen, then it’s your responsibility to ensure that this is carried out.
Adaptability – We are a dynamic company constantly innovating our business practices. The ability to change and adapt is deeply in our DNA.
Empathy – we are a team of respectful people acting with respect and candour. We are looking for people who will fit to this environment.

What’s in it for you:
Wellbeing allowance
A hybrid working model with flexible working hours
Access to LinkedIn learning with over 8000 courses
Weekly breakfasts in the office
Share purchase matching program up to 10% of annual gross salary
Your assigned business laptop available for your free personal use, after the 5th-year equipment renewal policy
Opportunities for growth, realization of own ideas, and further training
The opportunity to work in a dynamically international evolving company

Are you interested in this position then speak to our Swedish recruiter and ask all your questions. We are ready to guide you through a safe and smooth process
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