Swedish technical support specialist to Brno, Czech Republic!

The company provides career opportunities and stable employment in multinational environment where YOU can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills working from the all-new office building in the center of Brno.Your workday will just fly by as you will:
Be assigned for one future-oriented, long-lasting and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
Be a member of the international, dynamic and innovative company environment.



Why does the company choose you? You definitely:
Speak and write in English and Swedish fluently;
Handle phone calls, a necessity to reply to emails and give a useful guidance to the client;
Perceive multitasking and problem solving as a piece of cake;
Are a daily user of Windows, Android or iOS, Microsoft Office, etc.
Want to be a team player rather than a lonely wolf;
Can be punctual and relied on.



The company esteems you as we provide:
Long-term and stable cooperation;
Performance bonus;
Financial appraisal for referring your friends and acquaintances;
Monetary compensation of the night shifts and compensation days for working at the Czech state holidays;
Meal voucher;
Multisport card;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
25 days of a paid leave;
Brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic;
Expat Assistance Services for new joiners;
Teambuilding activities.



The company appreciates your time so the hiring process is usually concise:
Apply – Receive a respond after your CV evaluation - Get a call from our Recruiter – Arrange a video conference with our Team Leader/Manager – Get a feedback/offer – Navigate your next with Infosys.Do you want to know more about Infosys?the company in the Czech Republic provides business-to-business trans-formative services for its clients across the globe. Moreover, the company is one of the leaders in the next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center the company provides technical support to more than 30 global multinational corporations.Why is it a wise decision to join the company? It gives career opportunities to people with and without solid experience who are willing to absorb and implement technological innovations on a daily basis.Have you ever been in Brno? Living in the Czech Republic has many advantages including affordable living, a very good infrastructure, proximity to other European capitals, as well as an interesting history and culture, and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!