SysAdmin/IT Support Technician - Linux & Network Competence

Job Description
Jeppesen, a subsidiary of The Boeing Company, is one of the largest software development companies in Göteborg. We develop innovative optimization solutions for the world’s leading airlines. We are dedicated to continuous improvement, delivering more value to our clients, and exploring emerging technologies such as quantum computing, AI and big data analytics.
At Jeppesen’s office in central Göteborg you will work in a one-of-a-kind software development organization with fascinating solutions that make a real difference to people around the world. You will be working in an agile learning organization, surrounded by a team of talented, creative and dedicated colleagues. You will learn and broaden your perspective by working with 400 professionals from more than 30 different nations, but also be part of a global organization allowing for collaboration with customers and colleagues across the world. Most importantly, you will be expected to make a difference.
At Boeing we are all innovators on a mission to connect, protect, explore and inspire. From the sea bed to outer space, you‘ll learn and grow, contributing to work that shapes the world. Find your future with us!
We are looking for a motivated individual with very strong technical capabilities combined with the ability and desire to learn about and work with complex system installations.
This is an opportunity for you to work in an international environment with a team of likeminded infrastructure experts in a cutting edge expanding Software Company.
The global hosting and deployment team operates from four different locations; Gothenburg, Montreal, New York and Singapore.
Our team is proving a hosting service for the airlines that is using our Crew and Network & Operations Management systems.
We are looking for someone that can help us to support all our customers in the Asia-Pacific region in general and the Chinese customers in particular.
You need to have a broad and general knowledge about infrastructure and hosting environments to be able to support our customers with their environments. We expect you to have good knowledge with Cloud deployments as well.
This position will be responsible for the daily and long-term support, service of our hosted customers and also our non-hosted customers with deployments.
What’s in it for you?
You join one of the largest companies in the world which means access to a wide range of products, technologies, training and perks.
You will be able to work with colleagues and customers from all over the globe in an expanding and demanding business in Asia-Pacific.
You get the opportunity to work with the biggest airlines in the world and help them with their Crew and Network & Operations Management production systems.
What do we do?
As a Sysadmin/IT Suppport Technician you will spend a significant part of your time in the following areas:
Work close to our customers in the APAC region to provide application management, system administration and advanced technical support to our Airline Crew and Network & Operations Management systems.
Work close to customers (both external and internal) as an infrastructure expert person.
Assist the client with knowledge injections, proactive problem solving and daily management of the production installation.
Act as the primary infrastructure contact for the customer and work internally with different teams to ensure issues are resolved with quality and within expected timeframe.
Installing and maintaining cloud based servers.

Who are you?
You have worked as an infrastructure expert for at least 5 years.
Excellent written and verbal communication skills in English
Fluent written and verbal communication skills in Mandarin.
You take ownerships of issues and work well both independently and within a team.
You are service minded and enjoy helping customers and colleagues.
Technical challenges and technical solving problems excite you!
You enjoy a variety of challenges of a highly technical nature.
You have good knowledge of Unix and/or Linux and shell scripting.
You are an expert in one or more of the following areas:
Customer relationships
VMWare, IBM Netapp or similar
Experience with Active Directory, IdP, SAML, LDAP and similar technologies
Network design, administration and troubleshooting, Routers/Firewalls/NAT
Ansible
Windows Server
Databases (Oracle preferred)
ServiceNow

The team you will be working with consists of 15 IT Infrastructure experts (globally). The team is today serving about 30 airline customers. We are supporting all our customers 24x7 with a Follow the Sun support model.
Please note that applications will be processed continuously and interviews may take place throughout the period. We look forward to receive your application!
This requisition is for an international, locally hired position. Relocation is not supported. Successful candidates must be able to obtain and maintain legal authorization to work in Sweden for continued employment. The candidate is responsible for ensuring no historical issues or barriers exist that may result in immigration issues. Final decision regarding immigration will be determined by the Swedish Immigration Office based on the applicant’s education and personal background.
All Information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date of the job posting.