System Engineer

Are you service-minded and skilled in software applications and electricity? Do you enjoy working in highly efficient teams delivering healthcare IT and communication technology? If so, you might be the System Engineer we are looking for. As System Engineer in Ascom, you will be responsible for delivering and supporting critical solutions comprising hardware and software combined for our clients in Sweden, primarily the healthcare and security industry.



WE love to give YOU…
- Working in a company to be proud of.
- Inspiring and engaging colleagues.
- Good development opportunities.
- Working with state-of-the-art technology in the healthcare industry.




Your days will be filled with...
Project delivery activities:

- Analysis of requirements
- Design of system/ solution
- Installation of both hardware and software
- Test and commission customer solutions.
- Documentation
- Training/ instruction on how to use the system.
- Report on project progress to the project manager.


Customer support activities:

- Analyse and prioritize customer issues.
- Troubleshooting and solving issues at customer installations.
- Implementing more minor changes for customers.
- Advise customers on best practices.
- Demonstrate and maintain own expertise on the latest technologies and methods through successful completion of training
- Establish good documentation standards to preserve the traceability and serviceability of delivered products and solutions
- Interface with customers and peers to collect information needed to perform professional services




As well as:

- Work together with a team of dedicated colleagues on delivering projects.
- Partly work on the Ascom office and partly work onsite at customer sites
- Demonstrate and maintain own expertise on the latest technologies and methods through successful completion of training
- Establish good documentation standards to preserve the traceability and serviceability of delivered products and solutions
- Interface with customers and peers to collect information needed to perform professional services




Required competencies
- Electrician with application experience.
- Experienced with working with external customers.
- 5 + years experience in a technical System Engineering position or similar
- Understand technical specifications and capabilities of relevant key systems and solutions
- Basic understanding of network and firewalls.
- Ability to write well-constructed reports
- Structured documentation


Personal Characteristics
- Strong drive and commitment, detail-oriented
- Independent worker with the ability to perform in a stressful environment and meet deadlines
- Analytical and structured personality
- Strong team player with a high level of interpersonal and communication skills
- Quick learner with an affinity towards technical and IT-related topics, Ascom’s products and offerings, and how they create value for customers


We are…
A global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans 18 countries and has been supporting the healthcare industry for close to 160 years by providing them with technology to enable them to support their communities.

Together we can make a difference in the lives of the people who benefit from our technology.