System Manager

Company Description
Vattenfall is one of Europe’s largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark, and the UK. The Vattenfall Group has approximately 21 000 employees. We have been electrifying industries, powering homes and transforming life through innovation for more than 100 years.
Job Description
We are looking for a System manager with technical coordination responsibilities to manage a set of strategically important solutions.
As a System Manager, you will play a critical role in coordinating and maintaining multiple SLAs and solutions in the areas of Contract & Billing across Sweden, Norway, Finland, and Denmark. The scope includes several systems, such as EG Excellent, Tungsten and with additional solutions set to be implemented. In this role, you will be responsible for coordinating solution design work to ensure that systems align with business objectives and technological advancements. You will balance strategic planning, technical expertise, and collaborative leadership to optimize the performance, security, and scalability of these solutions.
As a System Manager you are having end to end responsibility for the solution which includes:
Making a roadmap for what is needed to maintain the system (including Lifecycle management, upgrades etc.)
Following ITIL process within the SLA
Guarantee system security - ISMS1042, vulnerability management etc.
Manage and prioritize incoming incidents, ensuring timely resolution and coordination of technical teams
Serve as the Vattenfall ITs Point of contact for end-users to deescalate user issues in order to ensure that the support teams provide adequate and timely response
Work closely with other Vattenfall IT units/teams and coordinate any changes on the solution; such as upgrades, development of integrations etc.
Coordinate scheduled maintenance activities such as updates etc. with minimal impact on the operations.
Enforce architectural standards, guidelines, and best practices which conform Vattenfall IT standards
Continuously assess and improve the architecture to enhance system performance, reliability, and scalability.
Plan and execute system upgrades and migrations

Qualifications
We are looking for a candidate with the following skills and experience:
Technical knowledge and general IT knowledge in billing solutions such as SAP
Database Management: Experience with SQL
Experience with Monitoring and Logging Tools
Ideally you have worked in an asset intensive industry – and understand security considerations
Understanding of Security first design and development
Proven experience is simplification of complex challenges to both Management teams and sister organisations.
Good communication skill both written and verbal
Self-managing with no intervention and a strong personality



Additional Information
We offer a challenging and international work environment and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues as ‘Ask and Share’ concept is essential for the way we work. We offer attractive employment conditions (smart working, flexible working hours and a good-work-life balance) and opportunities for personal and professional development. Click here for further information.


Location
Stockholm


For more information about the position you are welcome to contact hiring manager Selma Hodzic, selma.hodzic@vattenfall.com. For more information about the recruitment process you are welcome to contact our recruiter Julia Norberg, julia.norberg@vattenfall.com.


Trade Union representatives in Sweden via Vattenfall´s switchboard 08 739 50 00. Akademikerna (SACO) – Sofi Wadström och Silvija Vatkovic, Ledarna – Christer Gustafsson, SEKO – Juha Siipilehto, Unionen – Inger Strandberg


We welcome your application in no later than 21-11-2024 . We kindly request that you do not send applications by any means other than via our website.

At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be a good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation. Click here for further information.


The security of Vattenfall and its employees is essential. For that reason, a pre-employment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall.


Since Vattenfall is a part of the Swedish critical infrastructure, many of our services are security classed. If this position is security classed the final candidates might be subjected to a security vetting process, according to the Swedish legislation.


We look forward to receiving your application!