Talent acquisition Specialist within Customer Operations

Are you passionate about people and obsessed in deliver and create WOW in both experience towards employees & customers? Do you see yourself as a problem solver and want to be responsible for finding our new WOW’ers (advisors) supporting our customers? Are you experienced in Talent & Acquisitions within the banking, finance or E-commerce industry?

Join us, it will be fun!

Qliro is growing and are in constant need of new members to our team, and this is where you come in! With this new role you will have a great opportunity to create, shape and develop an attractive place to work, build a robust candidate pipeline and future resource planning in close cooperation with our Workforce manager as well as with the rest of the Operations Management team!

What you’ll do:

- Search & support Customer Operations in the process of identifying and acquiring skilled workers (WOW'ers) for all Nordic countries
- Be responsible for creating & developing an attractive future resource planning, in close cooperation with our Workforce manager and developing a robust candidate pipeline
- Join and recruit your future colleagues and be a part of building a great Operations Team
- Be responsible for identifying, acquiring, assessing, and hiring candidates to fill open positions within Operations
- Be responsible for creating and generating a WOW journey for our new “Qliroers" as well as our customers
- Be a part of Operations future development - work proactively and agile
- Provide recommendations on development of Qliro’s processes based on own observations and reflections
- Work to support Qliro's mission in diversifying our company’s labor force and Employer branding
- Last but not the least - spend your days working with great people from all the Nordic countries


We believe you:

- Can take the necessary actions to adapt and work agile to meet our future needs and growth
- Are a strong contributor to create WOW in our employee and customers journey
- Are structured, flexible, engaged and have great communication skills
- Have great experience from customer service, preferably in E-commerce, banking or finance
- Deep knowledge of the Microsoft Office-package


- Fluent in English and Swedish, knowledge in other Nordic languages is meritorious


You will be a part of Operations Excellence Team and work closely with Qliro's People team. The employment will be based at Qliro’s headquarters in Stockholm.

Type of employment: Full time in a combination of Talent Acquisition Specialist and Operations Resource with other duties within Operations and Qliro.

Or part time working only with Talent Acquisition Specialist.



WOW in everything we do

We are currently transforming Qliro to cater for both the next levels of payment services to consumers and merchants as well as becoming a Digital Banking Platform. We do that by embracing technology, leverage partnerships, accelerate through data, empower sustainability, and drive outstanding consumer experience. Our goal is to be known as a trusted partner to merchants and to provide an exceptional digital banking experience for consumers - simply WOW.

As a team member, "a Qliroer," you will be offered to work in a dynamic and fast-paced Fintech environment. We thrive on challenges, personal growth and we have a culture that emphasizes learning and development embracing our core values. We believe that through collaboration and our everyday curiosity, we feel empowered and can take accountability. Together we work hard to create a workplace that is diverse and inclusive. We strive to empower our people to manage their time and work effectively and, wherever possible. We promote flexible working hours to help you juggle your everyday life and love the work you do.