Team Facilitator O&M (548350)

Why is Ericsson a good place to work?


Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.


At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.

Our Exciting Opportunity
We are looking for a team facilitator that is interested in coaching, mentoring, and leading people through group processes to help teams and individuals to perform at their best!
The responsibility of the Team Facilitator is to empower teams and help them become high performing and self-managing. You will help 2-3 agile software teams to improve how they work and enhancing the team potential and capabilities.
Communication and collaboration skills are very important for this role, and there will be a lot of partners to cooperate and collaborate with. You will work closely with the line manager(s) to develop and support the teams. In this role you will make an important contribution to Ericsson on the journey to give all our users and customers quality solutions for 4G and 5G communication!

You will
Facilitating work with planning and tracking tools to ensure known team status
Ensuring collaboration arenas for the teams
Helping the teams produce the desired outcomes and results
Improving the team’s potential
Fostering a self-managing culture and capability among team members
Ensuring meeting efficiency and effectiveness for the team, identify and remove bottlenecks
Supporting the line managers in their responsibilities of coaching, mentoring and supporting the teams
Facilitate team understanding of risks and how to mitigate risks
Ensuring continuous inspect and adaption of the Way of working e.g. retrospective


To be successful in the role you must have
Worked in a leader role in an agile process, for instance as a Product Owner or Scrum Master
A coaching and mentoring approach to help individuals to grow
An understanding of group psychology and how the group processes works in a team
Ability to use situational leadership (direct, delegate, support, coach/mentor) based on the teams needs
A tool-box of exercises to be used for getting effective workshops and meeting and improve team spirit


What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
Location for this role: Göteborg, Sweden
Recruiter: Anna Magnusson (anna.magnusson@ericsson.com)
This position reports: Manager Mobility Development
Please send in your application in English as soon as possible since the process is ongoing.

Selection is ongoing please apply as soon as possible
Kindly note that we cannot process applications sent via email.
Curious to know more about the life at Ericsson? Meet some of your future colleagues and watch our People film