Team Leader - Service

We believe in a future where climate change is battled through renewable energy and the electrification of society. For this to happen, a complete transformation of the system is needed. Electricity needs to be reinvented.

The hottest cleantech company in Sweden is growing and is now searching for people who want to contribute to the sustainable energy supply of the future. Ferroamp has developed a world unique system that streamlines and simplifies the usage of renewable energy. Do You want to join us in the transformation?

The Role

As a part of our Customer Solutions and Services department we are now looking for a Teamleader for our Service team. You will be working together with 3 experienced service technicians, helping them with planning, prioritization and execution of internal development projects.

The Service team handles:

- In-house repairs.

- Outsourced repair handling to suppliers.

- Supporting our R&D-department with different prototype works.

- Field service repairs and troubleshooting.

- Quality controls.

- Minor production tasks.



We are at the beginning of our internationalization and are now defining the team that will build our success internationally and contribute to the sustainable energy supply of the future. Our decision paths are short and there are big opportunities to develop within the company and to be part of influencing your career and the company's future.

Are you the one we are looking for?

We are looking for someone who can grow our Service team to the next level, and we believe that this is done through good leadership and a good ability for planning and structurizing new, and changing, work flows. We are looking for someone who can connect our service department closer to our support department through ticket handling and switchboard. And since we are growing internationally we are looking for someone who can handle international distributors and suppliers.

Our aim is to deliver the best in class service experience for our customers. We believe that you are a driven and solution-oriented problem solver who enjoys working in teams and collaborating to reach common goals.

We also believe that you have:

- Minimum a couple of years experience of developing and managing international service teams, distributors and suppliers.

- You are fluent in Swedish and English as a minimum, German in particular as well as other languages is a plus.

- Knowledge of Freshdesk or similar ticket management systems as well as Telavox switchboard system is considered a plus

- Knowledge of and interest in electricity for buildings and solar cells, energy storage (batteries) and EV charging technology.

We have our office in Spånga - Stockholm. We do however believe that it is important to offer our employees flexibility to work from home or other locations. But for this role, you do need to be at the office.

Applications will be reviewed on a continuous basis, so please apply as soon as possible but not later than the 15th of August. We are looking forward to your application.