Team leader to Customer Service

Westermo is a leading supplier of Industrial Data Communications equipment to the world market. Sales are conducted through our offices in key markets in Europe, USA and Asia, as well as through distributors and OEM customers worldwide. Development and manufacturing of our products takes place in Sweden. Westermo was founded in 1975 and has a turnover in excess of 450 MSEK. The company is a wholly owned subsidiary of Beijer Electronics AB.

Welcome to a rapidly growing international company, thriving at the forefront of cutting edge technology. Westermo develops and manufactures advanced devices for industrial data communication, used in mission critical installations and harsh industrial environments. The very robust and secure communication networks built with our products provide a high value for our customers.

Westermo is looking for a Team leader to Customer Service to Stora Sundby
As a Team Leader for the Customer Services Centre order team you will participate in creating a strong customer-orientated group that will provide timely, responsive service with integrity, simplicity and a passion for excellence while meeting or exceeding the customer’s expectations. You will work with continuous improvements of processes, skills and knowledge and high customer satisfaction ratings for the order team. You will meet quality objectives for the order team and meet deadlines for reporting.

Westermo has sales units all over the world with ambitions to grow. Your work is placed in the head office in Stora Sundby.

 

Qualifications and personal skills
We are looking for a team player with leader experience, customer order skills and industrial experience from manufacturing industries. You are a service minded problem-solver who are organised and like to take initiatives. You have experience in project management and lean production and speak more languages than Swedish and English.

 

Employed at Westermo - we are passionate about taking advantage of the growth opportunities in our market. The work environment is very dynamic with great loyalty and team spirit. It is expected to take initiative and our flat organization creates efficiency and provides the opportunity for those who are closest to the task of solving it. We offer an exciting career in an international environment.


Contact
For further information, please contact:
Customer Services Manager, Fredrik Oskarsson, 016- 42 80 59
HR, Anne-Li Hallblad, 016- 42 80 20