Tech Lounge Technician /IT support

Be part of something altogether life-changing
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
What you'll do


Act as IT concierge service to provide associates skilled troubleshooting for all their open IT issues including client, mobility, wireless, printing, etc.
Provide support to remote associates where necessary
Maintain/resolve all open incidents/tasks within ticket queue in a timely manner.
Ensure all business policies and standards related to client services and IT security and compliance are being met.
Anticipate, identify and resolve problems, applying knowledge in complex, difficult or stressful situations.
Communicate, orally and in writing, technical information to audiences at all levels of the organization.
Manage onsite inventory of PCs and mobile devices

Who you are;


Have experience in critical IT operations support environments with support knowledge of client technologies, e.g. Windows, O365, telecom, printing, AD, etc.
Effective problem identification and solution skills
High level of energy and enthusiasm with the ability to thrive in a rapidly changing environment
Ability to manage multiple, simultaneous tasks, client relationships and expectations
Ability to effectively interface with all levels of the organization and external customers
Have excellent interpersonal, verbal communication, with the ability to quickly build credibility with our associates
Have strong listening skills
Strong team player - collaborates well with others to solve problems
Fluent in both Swedish & English

When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.